Making a strong first impression is undoubtedly an important part for you and your brand. And it usually starts with a sales introduction email.
A study reveals that 75% of the population believes in having communication on other modes rather than calls and finds emails a better option. The reason is that emails are crisp, to the point, and have the option for the user to get entertained by the same as per their convenience.
You might have seen or sent lots of emails, but the point is, do you know what is the first step to the email journey? Obviously, it is an introduction email.
If you want to start a conversation, you need to know about what email etiquette you should follow that brings you leads or at least potential customers. Well, do not worry. We got your back!
We will walk through every aspect of the sales introduction email in detail below.
As the name suggests, the introduction email refers to the first email sent to the user, briefing them with an idea of your motive to send. Now introduction email could be sent for different reasons and purposes. But they are sent to the user for the following reasons-
To sum up, these emails are designed to act as the first form of communication before your sales rep goes for fully detailed pitching, backed up by follow-up emails.
Let us now check out their types.
The introduction email for sales is made to introduce something to the client, but there could be multiple things that the user needs to get briefed about, which lands us to their varieties listed below.
Under this category of email, your sales rep needs to introduce your company. The email should comprise of your business dealings, what are your expertise, how long you have been in the industry, and highlight all the possible points that make the client confident about your company.
To add on, you can insert the link of your company’s website, your social media links, and LinkedIn link to add more weight to the mail.
Under this kind of email, you can pitch the reader of your product. This kind of introduction email is generally sent to the cold email a lot as you don’t know about the clients and just pitching out your product there with the scope of follow-up.
You can add the contact information or appointment link at the end of this kind of email.
This is an intro email format that is used by the company employee to address his fellow employees. Under this, if there is a new employee, he can use this email to have a warm introduction with his team.
They can brief about their background, work experience and also share their contact information if they want to.
It is quite much like the introduction mail mentioned above. The only difference is that you are an existing employee in this, but you have gotten a new job role. So, you have to re-introduce yourself to the team with your revised responsibilities.
This is one of the most common scenarios that may happen during the sales pipeline where another replaces one sales rep due to multiple reasons like the former left the company or was underperforming. When the new sales rep is looped in, they need to introduce themselves to the client.
They can talk about themselves and if possible, also give a very formal justification of the replacement and then proceed with the conversation.
Now that we are clear with what are sales introduction email emails and what are the types, let us proceed to know how to write a professional introduction sales email.
The first impression lasts forever. So, this means that your introduction email has to be crisp, clear with the message and sounds professional. So, you need to be clear with your idea and motive with which you are writing your mail.
Here are the ten basics that you should look for while writing an attractive good introduction email for sales.
If you consider these basics and cover them all in your introduction sales email, the probability of getting replied back increases by 5 times!
Finally, the time has come where you can look out for the templates for each type of introduction email and then use it as a reference to write yours.
My name is[your name] and I am contacting you on behalf of [your company name]. I saw your website about your [issue of the client] and I think our [service description] can be of great help to increase your results.
[Your company name] has been in the market since [year] and we have worked with over [number] clients and have successfully solved alike issues.
As a [your role] I’ve my expertise with your issue and I can share some valuable points and solution that can be beneficial for your company’s growth.
Let me know if you’re interested.
Feel free to check our portfolio at [URL].
Myself [your name] and I am talking to you on behalf of [Your company name]. My company deals in [mention expertise] from [X] years and we would like to extend our services to you since we have optimized solutions for your industry.
We would like to connect with you and discuss it in details. You can share your contact information or book the link for consultation below.
In case of any queries, you can reach out to me on same email any time. Looking forward to hear from you.
My name is [your name] and I am joining [company name] as [your role]. I have worked in [mention industry] from past [X] years and learnt a lot.
I would like to continue this learning curve with you all. I love teamwork and can’t wait to work with you all.
You can reach me at [contact info] for any [your job role] related queries.
It gives me an immense pleasure to introduce myself as [new job role] to you. You all have been so supportive and a great team. I hope this continues in this new dynamic as well.
Can’t wait to work with you guys again.
Hello [Client name],
Myself, [your name] and I will be handling your project from now onwards. Unfortunately, [ex-PoC name] had to leave due to some personal reasons. But do not worry, I learnt all the necessary information.
Sorry for the inconvenience again. Do not worry, everything is taken care of.
The competition is high in the market and you got to make every move proactively so that you don’t miss a chance to get yourself a potential lead. You need to be very particular about how you reach them.
Sales introduction emails are a very safe yet professional way to persuade someone. So, you have to be smart with your words and swift with your follow-ups before your competitors take a chance. So why wait? Get inspired by templates and reach your customers ASAP!