Call Tracking Software

Take complete control over your sales communications with advanced sales call tracking from Salesmate CRM. With Salesmate click to call feature, you can now make and receive more calls and track all sales calls from your CRM system.

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call tracking software for small business

Most of the time you tend to miss out on crucial details while interacting with a potential sales prospect. For a healthy flowing pipeline, it is necessary to keep a tab on the calls from the get-go. Improve calling experience with a call tracking from Salesmate that records a wealth of information from the inbound/outbound calls for identifying opportunities, spotting new trends, optimizing sales calls and identifying top sales performers that are generating maximum revenue.

Salesmate – all-in-one sales calling and tracking software

Streamline all your sales calling activities in one place and maximize your efficiency with Salesmate, a smart CRM powered with the built-in virtual phone system. Avoid the hassle of integrating with third-party applications and call your prospect directly from the CRM to save your time. Choose desired local or toll-free virtual phone number from 80 plus countries and quickly assign it to your team. With Salesmate, track every call your team makes and receive to amass comprehensive and actionable information for enhancing your calling strategies.

Automatically log calls

Know when you last contacted a specific prospect and what was its outcome by automatically logging calls in Salesmate. With this advanced call tracking software, monitor your sales calls and track the average time you spend on each prospect. Easily refer to the logged call records and find out the ideal time to follow-up for nurturing deals quickly.

Record your outbound/inbound calls

Gain a better understanding of your client’s unique requirement and find out how your sales reps are interacting with the prospects by listening to the recorded sales conversations. Identify effective sales techniques to train your new reps and bolster relationships with your prospect by spotting the right talking points.

Create insightful call reports

Get vital insights about your calls with the help of a call tracking software for ameliorating your sales call quality and improving your team’s performance. Know what’s driving conversions and why are your calls going unanswered. Get a clear picture of what is happening in your sales team and instantly summarize call patterns for talking real-time actions.

Stay informed with timely notifications

Never miss any important client call keep track of every inbound/outbound call made or answered by each sales rep and also schedule follow up activities for timely notifications in your dashboard. Know who answered the calls, and which were missed. Stay informed and follow-up without fail on the missed calls to ensure you never miss valuable prospects.

How Salesmate sales call tracking solution will be beneficial for your business?

Call tracking is very crucial to keep a tab on important information for driving more sales. Track all your sales communication and calling activities with Salesmate to make better decisions and improve your conversions.

Measure the effectiveness

Gain access to the insightful reports for determining whether your outbound calling tactics are driving results or not.

Determine peak call hours

With a call tracking , find out which days and hours are most crucial for calling your high potential sales prospects.

Take better decisions

Eliminate guesswork and make informed decisions with call tracking data well-organized in salesmate call tracking software.

Manage your team efficiently

Determine the best calling practices by recording the calls of star performers for guiding other members of the team.

Enhanced communications

Check past conversations with your prospects and understand their pain points for having a meaningful conversation.

Avoid missed calls

Don’t let your customers turn towards your competitors, get alerts about each missed call for connecting in real-time.

Why wait? Track every call in real time

Realise greater ROI with sales call tracking software

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Happy & Growing Customers

If you are looking for an intuitive, lightweight, and customizable sales platform, you have to get a demo from the Salesmate team.

Eric Griego

VP, Business Development – HoldMyTicket

Salesmate is very easy to use and affordable. It’s a one stop shop when it comes to managing my clients.

Jessica Williams

Fashion Designer - Irregular Exposure

Solid CRM for small business looking for an easy to use, yet impactful CRM

Mike Barugel

Founder

The ability to customise this software to do exactly what you want is incredible, it can create workflows so repetitive literally the support will set it up to copy and routine / field you want.

Paul H

CEO - Printing

Improved sales effectiveness. It’s got everything we need, works efficiently and it is affordable. The team picked this over all of the others and they’re using it. Great sales app.

Robert Allen

Principal - RKA Ventures, LLC

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