Powering 4,000+ sales teams across 70 countries
Get a clear picture of your team’s activities
Team Inbox crm
Collaborate with your team for 2x productivity
Make your team comfortable working together with Shared Inbox and directly get benefitted on the business’s growth.
Centralize all your customer data
Access all of client information with just a few clicks and never miss out on any details of your contacts. Track past communication from a centralized timeline and personalize your responses to nuture clients better.
Collaborate over emails to deliver better client experience
Never make your clients wait for long. @mention team members in shared inbox and get them connected to clients in no time, be it within the team or from different departments. Efficiently resolve customer queries and provide them your best support.
Aim for customer delight to maintain lasting relationships
With a collaborative environment and a user-friendly interface, you can look into your costumer’s conversation history to understand their needs better. Since you have all their crucial data on your fingertips, you can increase their email response time and keep your customer loyal towards your business.
Multitask like a pro with group email management
Integrate your inbox with G-suite, MS Office 365 or any other webmail service provider to seamlessly manage multiple email conversations with group email management.
Rated 5-star for ease of use and value for money.
Try it FREE for 15 days.
Personalize your client emails for better communication
Enhance your customer communication with personalized email responses with the help of stored data and deal information in the CRM. Deliver better customer experience with Team Inbox.
Save your precious time to do what you love- selling
Tag email conversations with color codes in the shared inbox to allow quick search for important email threads and save time. Use email templates to send canned responses to the team members and customers for quick resolve. This will not only save you time but also get you more customer responses.
Work from mobile if you are away from your system
Don’t make your clients wait for your responses. Stay connected even while you are away from your system and access client’s information with the Android and iOS mobile apps to assist them in real time.
500+ POWERFUL FEATURES BUILT-IN
Unity makes way for more productivity
Salesmate’s Shared Inbox creates a collaborative workspace for your team and enhances your efficiency to get work done in time.
With seamless email conversation management, you can stay on the same page as your team regarding support questions, sales opportunities, and more. Unify you entire team in a shared email environment and enhance your email response time.
Group email management
Allow your team to get rid of messy email threads and manage generic email addresses inside shared inbox.
Assignments
Never miss follow-ups by assigning
an owner for every email conversation.
Shared visibility
Allow teams to collaborate and have visibility of new, unresolved emails, and missed messages.
Internal discussions
Simply add colleagues into crucial email conversations by mentioning them.
Statuses
Easily let your team members know which email conversation is open, unanswered or closed.
Quick notes
Create and share internal notes regarding email conversations that
are visible only by team members.
Tagging
Use tagging with smart color coding and search for email conversation saving more time.
Conversation history
Give your team a clear view of conversation history at quick glance and enhance communications.
Canned responses
Allow team members to send canned responses using email templates and enhance your email response time.
We can see our pipeline, including the sales process stages and the dollar volume at each stage. Since our inception 90 days ago, our pipeline has grown 100%
Jacqui SaboVice President Kissflow, Faciliteq
500+ POWERFUL FEATURES BUILT-IN
Smart analytics for smart working
In our upcoming updates, we will be introducing smarter analytics related to your team’s email response time. With key metrics such as
the response time of your team and the overall email volume, you can measure the team’s performance and improve upon it if required.
Email count
Actionable insights regarding incoming email volume based on the issues raised by customers.
Response time
Track, measure and improve the response time on customer emails and provide an ultimate customer experience.
Team productivity
With team performance metrics, plan your customer resolution time and strategize overall response time.
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