CRM with built-in virtual phone system

Built-in virtual phone system from Salesmate CRM allows you to stay in touch with your contacts via call and text messages to provide seamless communication. Make and receive more sales calls with Salesmate single-click calling and stay in touch with your customers.

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Virtual phone system for small businesses

A simple web-based service that efficiently handles calls, voicemails, and messages for your business using the internet connection and VoIP technology. Businesses can use cloud-based phone system to call any person located in any specific area code using virtual phone numbers. Users can directly make calls from their laptop or smart devices. Now, stop juggling between CRM and other phone systems for your sales calls. Make and receive more calls from your sales CRM software using click to call option from Salesmate. Just pay for minutes on call. No setup charges, or other hidden costs. Check out Call rates and SMS rates Salesmate Virtual Phone System

Set up click to call with Salesmate CRM virtual phone system

Buy virtual phone number

Get a virtual phone number for USA, UK, and other 80+ countries from Salesmate and experience a hassle-free and integration-free calling.

Numbers of desired location & area codes

Purchase a virtual phone number of your desired country. Select local, toll-free, and mobile numbers with Salesmate’s virtual phone system.

Stay productive at sales with our sales calling software

Assign numbers to sales team

Purchase multiple local and toll free virtual phone numbers from Salesmate CRM and assign them to your sales reps.

Built-in dialer

The built-in phone system comes with a powerful dialer where you can punch in your desired number, copy-paste any number from your clipboard, and also dial the names from your contacts list.

Add notes during calls

Discussed something important while on the call? Add important notes during those crucial sales calls.

Call forwarding

Away from your desk? Salesmate’s built-in phone system enables users with the choice of receiving calls on their smartphones too.

Auto call logs in activity

Salesmate’s virtual phone system automatically logs all incoming and outgoing calls for you as an activity.

Call reports

Get insights into your reps’ performance with the call reports. Find out how many calls your rep made, total talk time, and the outcomes of their calls. Use Salesmate to track every inbound and outbound call. Effectively improve your calling experience and start identifying better sales opportunities, spot new trends, optimize your sales calls to generate the maximum revenue for your business.

Automatic call distribution

Salesmate’s virtual phone system allows its users to decide on two different ways of distributing incoming calls: sequential or simultaneous ringing. Sequential: Inbound calls will get directed to designated users in a sequential way. If the first user is busy, the call will go to the next user and so on. It will also try to equally distribute the call volume amongst the users For e.g. A sales team has three sales reps, Mark, Robin, and Arthur. In the sequential mode, an inbound call will first go to Mark, then to Robin and then to Arthur. Simultaneous: Incoming/Inbound calls will get directed to all the designated users at the same time. Anyone from them can pick up the call

Welcome and busy message

Keep a professional look for your company. Personalize your welcome and busy message.

Call recording

You can easily turn on call recording in Salesmate. Managers can now use past calls for 1:1 coaching or training new sales reps joining your team.

Toll-free numbers

Salesmate built-in phone system offers toll free numbers with CRM for SMBs and enterprises at affordable rates. No matter where you are located geographically, now your clients can reach out to you anytime they want with our toll-free numbers.

Make and receive calls using your smart phone

If you are constantly traveling and want to take advantage of single click calling feature using your mobile device, you can easily do so by using our mobile apps calling feature for Android and iOS. Set yourself free from the cubicle boundaries; make and receive sales calls directly from your mobile device. Want to know more about making calls from our iOS and Android app then click here.

Text messaging

Leverage text messaging and maximize your client communication channel. The text messaging feature allows you to stay on the same page with your team members. With real-time notifications and text templates, streamline texting campaigns with utmost ease. Reach out to your customers by sending them personalized greetings on occasions. Send bulk messages(SMS) to a targeted segment of contacts. Use these bulk messaging feature to send promotional discounts, events, and more to your customers with just few clicks.

Call transfer

Communicate without any hindrance and effectively collaborate with your team using Salesmate’s call transfer functionality; a worthy addition to its top-notch built-in virtual phone system.

Get instant help without disconnecting the call – warm call transfer

Are you not able to solve a client’s query? Is he constantly asking for discounts for being a new client? Keep the client on hold with their permission to transfer the call to your experienced colleague. Getting the right agent with the required experience on any call gets easier with warm call transfers.

Get the right person on the call – cold call transfer

With so many numbers for business communication purpose, your clients will often dial the wrong number to reach out a specific department in your organization. Guiding such clients to the right person in real-time, without losing a business opportunity, now gets easier with cold call transfers. Know more about call transfers.

Our working
process in 3 simple steps

Start making and receiving calls across the globe.

Get numbers

Purchase Phone Numbers of 80+ Countries

Australia virtual phone number

Assign users

Assign Phone Numbers to Multiple Team Members

USA virtual phone number

Start calling

Start Calling Directly from Salesmate CRM

Benefits of virtual phone system feature

Using CRM with virtual phone system feature is highly beneficial, cost-effective, and crucial for driving customer interaction throughout the areas where traditional calling system are expensive or unreachable.

Cost saving

  • Affordable pricing for making or receiving calls; save huge on expenses while making local and international calls
  • Cloud-based virtual phone system; no on-site hardware required
  • Salesmate users can use this feature with their current plan, they just need to buy the virtual number and start making or receiving calls

Easy and quick to set up

  • Easily get local virtual phone numbers from 80+ Countries
  • Most businesses have an internet connection; no further investments required for using a built-in phone system
  • Manage remote sales reps by assigning virtual phone numbers to them and monitoring their productivity with our detailed reports.

Flexible usage

  • Handle calls from anywhere, anytime, and easily engage with your potential customers
  • Manage inbound/outbound phone calls from multiple devices: browser, cell phone
  • All activities get automatically logged (manual logging option also available)
  • Accessibility to CRM data of the caller with a single click


  • Ease of re-routing calls through all the phones until it is answered by a sales representative
  • Have a professional look with personalized greeting messages
  • Add custom text or audio messages based on your availability
Call Recording

Call recording

  • Log and record calls for performance evaluation; enhanced productivity and flawless sales
  • Manage sales reps productivity with intuitive call reports
  • Detailed reports with number of calls done, total talk-time
  • Easily listen to your rep’s phone calls to provide feedback and training
  • Ease of training new sales reps with previously recorded conversations as examples

Team collaboration

  • Seamless collaboration even with remote team members
  • Set-up Call forwarding directly to their cell phones
  • No more missed sales opportunities

Why Salesmate CRM - virtual phone system?

Cloud-based virtual phone system has become an absolute necessity for small business these days. Its an affordable solution for growing businesses building an in-house or remote sales teams. The best part is that you do not need to pay for software or hardware for installation cost. There are absolutely no setup charges, you only pay for the calls made. Salesmate built-in phone system suits every businesses’ working requirement. So, grow your business with Salesmate CRM built-in virtual phone system.

Happy & Growing Customers
Jacqui Sabo

We can see our pipeline, including the sales process stages and the dollar volume at each stage. Since our inception 90 days ago, our pipeline has grown 100%

Jacqui Sabo

Vice President - Faciliteq

It integrates very well with GMail and Chrome – It’s extremely easy to set up and truthfully Salesmate has THE best customer service team bar none. That is truly the benefit. Oh- I almost forgot, it’s insanely cheap.

Alan Peterson

President - Skytop Business Loans LLC

Solid CRM for small business looking for an easy to use, yet impactful CRM

Mike Barugel


Improved sales effectiveness. It’s got everything we need, works efficiently and it is affordable. The team picked this over all of the others and they’re using it. Great sales app.

Robert Allen

Principal - RKA Ventures, LLC

It’s very user-friendly, easy to navigate, and simple to use. Not much training is involved for the new staff to get them off the ground. I like how stages are set and we can move the deals accordingly!

Johnny Beig

CEO - Alanic International


Never juggle between CRM and phone system, ever!

Make calls right from your CRM with Salesmate's built-in virtual phone system.

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