Sales calls are the best route to reach prospects. You can conveniently share the information about your products/services and get the answers you require to convert a deal.
92% of all customer interactions take place over the phone
Sales calls can help you in winning more customers. Even the founder of Uber took the help of sales calls to find his first few customers.
Quoting Travis Kalanick (Founder of Uber) –
“I went to Google, typed in San Francisco chauffeur or San Francisco limousine, I just filled out an excel sheet and I just started dialing for dollars, right? First ten guys I called, three of them hung up before I got a few words out, a few of them would listen for like 45 seconds and then hung up, and three of them said ‘I’m interested, let’s meet.’. And if you’re cold calling and three out of ten say ‘let’s meet’, you’ve got something.”
Sadly most of the sales reps fail to make the most of this useful communication channel. Either the sales reps are nervous or they don’t use the right approach.
Selling over the phone is surely a challenging task but isn’t an impossible one. For making sales calls successful, it is necessary to have the right approach and attitude.
If you’ve recorded the sales calls then listen to those recordings to find out your strengths and weaknesses.
If your old ways aren’t working, then abandon them and try something new.
“If you don’t change your approach then you will never change your results” – Jim Rohn
A sales call isn’t just about picking the phone, dialing a number and reading from a sales script. You need to call at the right time and strike a meaningful conversation to influence the decision-maker. It is essential to have a realistic goal in mind while making the call.
The below infographic has different ways to take control and improve your sales calls.
For achieving better sales results, you’ll have to improve your sales calls. Don’t just read from a sales script; focus on building a healthy relationship with your prospects. Record your sales calls and analyze them. Identify the gaps and find out what more can you do to increase your sales calls success rate.
Try to make your sales calls interesting and engaging. Don’t just speak but even listen to your prospects. Try to find out the prospects’ pain points.
Be confident while selling over the phone. Ensure you call prospects at the right time. Find out the best day and time to call the prospects. Explore various tips and techniques for making effective sales calls.
For easily getting the insights of the sales calls you can consider using a CRM like Salesmate that comes with a built-in virtual phone system. It is the smartest way to make your calling hassle-free. With just a single click you can connect with your potential sales prospects and access all their data while speaking to them.
Everything about your sales calls is systematically streamlined in this intuitive system. Moreover, you can make global calls at affordable rates. Need to know more about this software and its built-in calling feature? Get in touch with us.