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When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click here to change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Use of Cookies

This Cookie Statement explains how Rapidops, Inc. d/b/a Salesmate and its group companies (collectively “Salesmate”, "we", "us", and "ours") use cookies and similar technologies to recognise you when you visit our Websites. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are Cookies?

Cookies are small pieces of information stored on your hard drive, not on the Salesmate Website. Cookies set by the website owner (in this case, Salesmate) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first party and/or third party cookies on our Websites for various purposes such as:

  • to facilitate the operation and functionality of our Websites and the Messenger;
  • to improve your experience of our Websites and make navigating around them quicker and easier;
  • to allow us to make a bespoke user experience for you and for us to understand what is useful or of interest to you;
  • to analyse how our Websites are used and how best we can customize them;
  • to identify future prospects and personalize marketing and sales interactions with them;
  • to facilitate the tailoring of online advertising to your interests.

What type of cookies do we use and what are they used for?

We use the following types of cookies in our Websites:

Essential Cookies

We use essential cookies to make our Websites work. These cookies are strictly necessary to enable core functionality such as security, network management, your cookie preferences and accessibility. Without them you wouldn't be able to use basic services.

Performance Cookies

Performance cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. These cookies collect information about how visitors use a website and help website owners improve site performance. They don’t collect information that identifies a visitor.

Functional Cookies

Functional cookies enable the Site to provide enhanced functionality and personalisation. These cookies may be set by us or by third-party providers whose services we have added to our Site.

Targeting Cookies

Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Following cookies are directly set, managed, and used by Salesmate:

Service ProviderCookie NameTypeExpirationPurpose
SalesmatereffEssential1 yearHelps to identify the referrer of visitors for our partner program
SalesmatesourceEssential1 yearHelps to identify the source of our visitors and landing page
Salesmateutm_campaignPerformance1 yearHelps to understand which campaign was used for new visitors.
Salesmateutm_contentPerformance1 yearHelps to differentiate ads or links that point new visitor to our site.
Salesmateutm_mediumPerformance1 yearHelps to identify new visitor’s medium such as email or cost-per-click.
Salesmateutm_sourcePerformance1 yearHelps to identify source of new visitor.
Salesmateutm_termPerformance1 yearUsed for paid search. Helps to identify the keywords for this ad.
Salesmatesm-agreed-to-cookieFunctionality1 yearHelps to remember visitor agreement of the cookie policy
Salesmatesm-android-bannerFunctionality1 yearHelps to remember that visitor has seen the mobile banner
Salesmatesm-accountFunctionality1 yearHelps to remember information about visitor’s Salesmate account

Following third-party providers Cookies are in-use when you visit our Websites or use our Services:

Service ProviderTypePurposePrivacy Policy
Google AnalyticsPerformanceWebsite analytics cookie for visitor information and source.http://www.google.com/intl/en/policies/privacy/
Adword conversionTargeted AdvertisingConversion tracking cookie for ads delivered by Google Adwordshttp://www.google.com/intl/en/policies/privacy/
DoubleclickTargeted AdvertisingService for accessing multiple sources of online display advertising inventory.http://www.google.com/intl/en/policies/privacy/
IntercomFunctionalityTracks the customer’s activities within the Service(s) for support and product improvement.https://www.intercom.com/terms-and-policies
FullStoryPerformanceHelps to identify sessions of visitorshttps://www.fullstory.com/legal/privacy/
AddThisFunctionalityUsed for content sharing on social media sites.http://www.addthis.com/privacy/privacy-policy
ZendeskPerformanceHelps to identify new visitors for supporthttps://www.zendesk.com/company/customers-partners/privacy-policy/

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