Advanced tools are the need of the hour for addressing the new age business challenges. No matter whether you have just stepped into the business world or are an experienced player you need the right tools to grow and succeed in the highly competitive industry. SaaS companies are expected to offer quality at each stage of the user experience for being in the customer’s good book. The good news is that the tech industry is witnessing a surge in state-of-the-art tools that are helping startups and small businesses in embracing growth.
Being a SaaS-based company, you can use these excellent tools to measure metrics, understand user behavior, manage sales, monitor your team, track your business progress and do much more to improve the bottom line of your business.
Here’s our round-up to top tools for SaaS startups that are worth investing in:
Free yourself from the hassle of managing various tasks like emailing, scheduling appointments and maintaining documents on different platforms. Bring everything together with G-Suite. It is a conglomeration of smart apps that help you in working faster and more efficiently. G-Suite consists of Google Mail, Google Docs, Google Calendar and many other useful apps, that can ease your business operations and save your time.
It seems difficult to grow the startup without closing enough sales. Take control over your sales processes and increase your conversion rate with Salesmate SaaS CRM. Due to its ease of use and excellent capabilities to boost sales, it has become a preferred choice for SaaS startups.
Efficiently manage deals, make & receive calls from CRM, forecast sales opportunities, create an insightful report, track communication and automate your repetitive task with this best-in-class SaaS CRM.
Keep your social media accounts updated and maintain an active social presence with Buffer. It is one of the best tools in the social sphere that allows you to schedule posts, centralize multiple platforms and view analytics of your social media activities.
Increase your product’s visibility and engage better with your potential buyers on popular sites like Facebook, Twitter and LinkedIn using this smart social media tool.
Videos marketing is the most effective and fastest route to reach new customers. With the help of Wistia, a powerful video hosting platform, SaaS startups and small businesses can take their video marketing to a whole new level.
It the best way to drive traffic to your website through marketing videos and generate new leads. Moreover, with Wistia’s in-depth analytics, you can see how viewers are engaging with your videos and build real-time strategies.
Testing is crucial for SaaS companies to know what’s working and what’s not. With Optimizely, you can create and run bold experiments to take better data-driven decisions. Easily A/B test and compare web pages, deliver personalized experiences and track analytics for boosting website conversion rate.
Meet potential prospect from any country, discuss projects with your clients and collaborate with your remote team in real time with GoToMeeting. It offers unlimited meeting for 100 attendees and is accessible through multiple devices. Easily hold meetings and conferences from anywhere at any hour of the day with this best-in-class web meeting solution.
Measure the effectiveness of your content marketing programs and stay abreast of the changing content trends with Buzzsumo. It provides the insights you require to stay on the right track and develop content strategies to capture the attention of your target audience.
Find out what’s working best in your domain, get alerts based on keywords and track topics, backlink as well as competitors with this excellent research tool.
Stay on the top of your deadlines with ProofHUb, a project management tool that helps you in managing and delivering your projects on-time. Organize teams into the various groups and easily discuss plans, share notes, measure performance, schedule task and track project with this easy-to-use SaaS software.
Moreover, it gives you the flexibility to integrate with various other productivity tools like Google Drive and Dropbox to work seamlessly without any hindrance.
Basecamp helps you in staying on top of all your project and tasks. Use this Project management tool to assign tasks, collaborate on projects and track milestone of each project. Get notified about each task, deadlines, workload and complete it on-time without fail. Basecamps keeps everyone on the same page and provides the flexibility for conducting product-related discussions and share files from one platform.
Bring together multiple communication at one place and maintain transparency with Slack. Organize categories of communication using channels and hold group communications effortlessly. Don’t miss any important information, share files with your team and search conversation archives in seconds. Integrate it with your sales CRM and get updates about the deal for brainstorming new strategies with your team to close it faster.
Newsletters are the best way to keep your customers informed about new updates and feature. MailChimp offers tons of ready-made and custom newsletter templates for your business. Create effective marketing campaigns and convey your product’s message efficiently with this smart email marketing tool.
Stay in touch with your website visitors by connecting with them through Crisp a live chat tool. Chat with your website visitor and resolve their queries instantly for building lasting bonds. Don’t cease your communication when your customers go offline; Crisp allows to continue the chats through e-mails. You can put crisp on all your devices and reply to chat quickly from any location.
Chargebee is the perfect solution for SaaS-based companies. Manage your billing, payments, and subscriptions effortlessly with this subscription and billing management solution. Integrate with 30+ payment gateways worldwide and serve global customers efficiently. With this top-notch tool, you can set recurring billing workflow and get paid automatically by your customers. It also allows you to send automated customized invoices after a purchase is made.
Provide excellent customer service and gain their loyalty with GrooveHQ, a customizable and scalable help desk program for your business. Manage your customer emails, live chats, social media posts and calls from one help desk. It is simple, convenient and quick. Give your customer what they need and nurture relationships with GrooveHQ.
As a startup or a small business owner, it is in crucial to monitor customer’s behavior and know what are they saying about you. With the help of Hotjar – all-in-one analytics, and feedback tool, you can understand what the customer wants and which areas of your sites are receiving maximum attention.
Create and distribute surveys to uncover the concerns and requirements of your clients. Use screen recordings to find out where are the visitors facing issues while exploring your website. Such insights can be helpful in enhancing user experience and increasing conversions.
These are some of the tools that can boost the growth of your SaaS startup. However, the issues is that most of the companies don’t make the most of these excellent tools. To see the real difference in your business, you need to use it sincerely and regularly. We hope the above list of tools will ease your operation and help you in achieving desired result.