Growth happens in the moments you’re not watching - overnight leads landing, workflows ticking, deals inching forward.
With our June release, Salesmate steps off the sidelines and becomes an always-on AI Employee: answering customers before you wake, coaching reps while they type, and surfacing insights the instant something drifts off course.
Autopilot, Copilot, Smart Flow dashboards, few new reports - one upgrade, endless momentum.
AI Agents + Knowledge Base: Your 24/7 sales & support team
Salesmate’s AI Agents - Autopilot and Copilot - keep your sales and support running even when your team is offline. Autopilot handles routine queries, qualifies leads, and books meetings. Copilot assists reps in real time with instant, on-brand replies. Less busywork, faster responses, more closed deals.
Everything they say comes from one trusted source - your Knowledge Base. Easily import help docs, webpages, and articles in a click. Organize them, tag them, and update them anytime - your AI Agents will always stay in sync.
Watch this video to see AI Agents in action:
Smart Flows Health Dashboard: your automation command center
Running flows at scale shouldn’t feel like guesswork. Turn on the new Health Dashboard and see every workflow’s vital signs in real time:
- Impact meter & trends: Watch record counts climb (or dip) with 7-, 30-, and 90-day spark-lines, so you always know which flows are moving the needle.
- Live queue radar: Keep an eye on in-flight jobs and spot backlogs from bulk updates before they jam your SLAs.
- Errors spotlight: Red badges flag errors the instant they occur; click once to open the exact step, read the root-cause message, and deploy the fix.
- Dormant-flow detector: See which automations haven’t fired in weeks and archive, update, or disable them with a tap.
- Date-range filters: Zoom in on yesterday or pull a 90-day report for better clarity.
Stop opening flows one at a time. The Smart Flows Health Dashboard delivers clarity of Health - plus live queue depth and consumption insights - so you can troubleshoot faster, optimize smarter, and keep every automation humming.
Stage Duration Analysis
Every deal in your pipeline tells a time-based story: how long it lingers in Prospecting, how quickly it zips through Demo Scheduled, where it slows to a crawl in Legal or Procurement. Stage Duration Analysis turns that story into data.
By calculating the average (and median) days a deal spends in each stage, the report shows you:
- Hidden bottlenecks: A stage that should take two days but routinely takes eight.
- Process drift: Stages that used to be fast but have quietly grown longer.
- Coaching targets: Reps who sail through a stage others stumble on, or vice versa.
Armed with that clarity you can tighten hand-offs, adjust SLAs, or add enablement where the slowdown actually lives instead of guessing.
More little wins you’ll feel every day
- Address autocomplete improvement: We're upgrading the contacts and companies modules with a more accurate address autocomplete experience by integrating Radar.com. You can now choose between Google and Radar for faster, more reliable address suggestions as you type.
- Global variables for Smart Flows: Define a value once (sender name, discount code, webhook URL), update it in seconds across every branch.
- Inline image pasting in email: Copy → paste → send. No upload dialog, no wasted clicks.
- Mobile search improvements: Display additional details with search results and support exact match too.
Coming Soon
Voice Agents
Voice Agents are on the way that sound human, respond instantly, and scale effortlessly.
Whether it’s answering calls, qualifying leads, or booking appointments - your new AI voice reps are almost here. Stay tuned!
Shopify integration
With this integration, users will be able to sync Shopify customers and orders directly into Salesmate. All new Shopify signups will be created as contacts, and their orders will automatically appear as Deals - enabling teams to track sales and engage customers using Salesmate's powerful CRM and marketing tools.
With these powerful upgrades, Salesmate becomes more than a CRM.
It becomes your always-on AI teammate. Helping you resolve queries, optimize flows, and close deals - while you focus on the big picture.
Less guesswork. More growth. Smarter automation. Stronger connections.
Ready to experience it? Start your free trial today.
Growth happens in the moments you’re not watching - overnight leads landing, workflows ticking, deals inching forward.
With our June release, Salesmate steps off the sidelines and becomes an always-on AI Employee: answering customers before you wake, coaching reps while they type, and surfacing insights the instant something drifts off course.
Autopilot, Copilot, Smart Flow dashboards, few new reports - one upgrade, endless momentum.
AI Agents + Knowledge Base: Your 24/7 sales & support team
Salesmate’s AI Agents - Autopilot and Copilot - keep your sales and support running even when your team is offline. Autopilot handles routine queries, qualifies leads, and books meetings. Copilot assists reps in real time with instant, on-brand replies. Less busywork, faster responses, more closed deals.
Everything they say comes from one trusted source - your Knowledge Base. Easily import help docs, webpages, and articles in a click. Organize them, tag them, and update them anytime - your AI Agents will always stay in sync.
Watch this video to see AI Agents in action:
Smart Flows Health Dashboard: your automation command center
Running flows at scale shouldn’t feel like guesswork. Turn on the new Health Dashboard and see every workflow’s vital signs in real time:
Stop opening flows one at a time. The Smart Flows Health Dashboard delivers clarity of Health - plus live queue depth and consumption insights - so you can troubleshoot faster, optimize smarter, and keep every automation humming.
Stage Duration Analysis
Every deal in your pipeline tells a time-based story: how long it lingers in Prospecting, how quickly it zips through Demo Scheduled, where it slows to a crawl in Legal or Procurement. Stage Duration Analysis turns that story into data.
By calculating the average (and median) days a deal spends in each stage, the report shows you:
Armed with that clarity you can tighten hand-offs, adjust SLAs, or add enablement where the slowdown actually lives instead of guessing.
More little wins you’ll feel every day
Coming Soon
Voice Agents
Voice Agents are on the way that sound human, respond instantly, and scale effortlessly.
Whether it’s answering calls, qualifying leads, or booking appointments - your new AI voice reps are almost here. Stay tuned!
Shopify integration
With this integration, users will be able to sync Shopify customers and orders directly into Salesmate. All new Shopify signups will be created as contacts, and their orders will automatically appear as Deals - enabling teams to track sales and engage customers using Salesmate's powerful CRM and marketing tools.
With these powerful upgrades, Salesmate becomes more than a CRM.
It becomes your always-on AI teammate. Helping you resolve queries, optimize flows, and close deals - while you focus on the big picture.
Less guesswork. More growth. Smarter automation. Stronger connections.
Ready to experience it? Start your free trial today.
Pawan Kumar
Digital Marketing ManagerMarketing Head at Salesmate | Digital Storyteller | Poll Enthusiast | 📈 Data-Driven Innovator | Building bridges between tech and people with engaging content, stories, and creative marketing strategies. Let's turn ideas into impact! 🌟