Join 90,000 of your peers

Don’t miss out on the latest tips, tools, and tactics at the forefront of customer support.

Product Update-Feb (Blog Banner)

February 2020 Product Updates

2 Min read

It’s the small things that often make a significant impact. And herewith we will like to share some improvements and changes that have been built inside Salesmate to increase your productivity.

1. Contact and Company types


We have introduced a new field for both contact and companies. This helps you categorize your records in a much more efficient manner. The field also comes with color-coding to give you a much better visualization of the contacts and companies. This feature is also available on our mobile apps. Read more

2. Associated Contacts – New Smart field for company

Associated Contacts

You get a new smart field inside Salesmate for the company module. This will auto calculate the number of associated contacts with a company. Easily find companies with or without contacts and plan your outreach or internal data collection activities.

3. Quick Activity Filters

Quick Activity Filters

We have revived our activity listing page, giving you more options to filter activity quickly using activity types and due period.

4. New User Screen

New User Screen

We have improved our user listing screen to show better and clear information about user ids and whether they have enabled Two-factor authentication or not.

5. Better Handling of Missed Calls

Better Handling of Missed Calls

We are changing our missed call handling functionality. If you have missed any incoming call, then it will not be auto-logged as a closed activity, but it will remain in open status. So the user doesn’t miss that out and can manually close it.

Mobile app updates

Calendar view and text conversation view is now available on Salesmate mobile apps too.

A writer with an uncommon funny bone and a knack for perfection, Saptarshi loves to write about anything that can be of help to businesses, people, and dogs! A true human at heart, he likes to spend most of his time researching the internet to find ways technology is influencing our daily life (positively).

You may also enjoy these

Sales Management

Sales commission guide: How to use it as a motivational tool

The key to attracting and retaining top-performing sales reps is sales commission.  A skilled sales...

16 Min read
myth busting

Busting the myth! Live chat alienates customers

You are about to purchase a product, but there isn’t enough information. What would you prefer...

5 Min read
myth busting

Busting the myth! Cold calling is dead

Have you been cold calling your prospects and reaching nowhere?  Well, let's...

7 Min read

📔 Sales CRM: An absolute guide

Every company needs an effective sales structure or process if they want...

27 Min read
myth busting

Busting the myth! Retargeting is a creepy stalker

Do you ever look at something and get a déjà vu? In...

5 Min read