![How to build a revenue report in 2025? [Best practices]](/mm-images/revenue-report-e43vw375.webp?width=327 "How to build a revenue report in 2025? [Best practices]")
How to build a revenue report in 2025? [Best practices]
This article will show you how to build smarter, faster revenue reports, drive decisions, automate processes, and leverage AI for actionable insights.
Personalization in retail: Key to enhancing customer experience
In this blog, we’ll explore the art and science of personalization in the retail industry, exploring its undeniable importance. We'll uncover the benefits of personalization in retail and its transformative impact on customer engagement.
20 Customer journey touchpoints for success (with examples)
We will explore how to craft seamless, memorable experiences at every point in time, ensuring each touchpoint displays the quality and care the brand can convey.
![What is customer service automation? [A detailed guide]](/mm-images/customer-service-automation-2-n15la3c1.jpg?width=295 "What is customer service automation? [A detailed guide]")
What is customer service automation? [A detailed guide]
Customer service automation involves using automated systems and AI technologies to handle customer service tasks with minimal or no human intervention.
Ticketing system: A guide to enhance customer support
This guide will help you learn about a ticketing software, its benefits, what challenges it helps overcome, and the best options, as per experts.
Best help desk software: 17 Top picks for 2025
The FinacesOnline study reveals that 33% of customers expect their issues to be resolved in one interaction.
![7 best shared inbox software [Comparison table for quick decision]](/mm-images/best-7-shared-inbox-software-in-the-market-yyg6cr75.jpg?width=295 "7 best shared inbox software [Comparison table for quick decision]")
7 best shared inbox software [Comparison table for quick decision]
Shared inbox software can help teams work together more effectively, improve communication and response times, and enhance the customer experience.
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What is a call center CRM software? Features & top 5 tools
In this guide, we’ll explore the CRM software for call center, why it matters, must-have features, and the top tools that can supercharge your support operations.
Busting the myth! Customer service = Customer experience!
The main image of your brand is what customers experience. When the customers are satisfied with your products or services, they’re more likely to become an advocate for your brand. So, how do you enh
How to Use a Customer Journey Map to Grow Your Business
When a sales representative is selling a product with the customer’s purchase in mind, they are only focusing on the product. Their focus, however, should be on the customer. If a company wants to sel
Live chat tips and techniques to grow your business
Is your team having a difficult time adjusting to a live chat tool? It’s one of the best conversational tools, but it will only provide positive results when used to its best potential. Live chat is t
20 Benefits of live chat software for customer service
This blog covers the key benefits of live chat software, highlighting how it enhances customer support, boosts satisfaction, and drives sales through real-time, personalized interactions.
Leverage CRM Live Chat integration to boost up your business
Live chat on website is useful for your business and you know it. It helps you drive sales by getting new customers to contact you. There are many top live chat software available in the market but Li
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