Unified Context
Marketing
Sales
Support
Team Agents
Customer Agents
Background Agents
Your TeamsHumans
Your Skara AgentsAI
Fall 2026 Edition
Salesmate4.0

Unified customer platform for your team
and agents to drive infinite growth.

Salesmate unifies marketing, sales, service, and operational data, tools, and context under a single customer record - no pay walls, hubs, or clouds to purchase. Your team and AI agents both can see the whole picture and act intelligently.

Meet Your Agent Team

Agents for every channel, every process and every use case - on one unified platform

Agentic Growth.
Starts Here.

A Skara assistant you can talk to, background agents works when you don’t, and customer agents that handles conversations on every channel - it’s all built-in to Salesmate 4.0.

Daily Briefing Agent

Your pipeline, meetings and follow-ups summarised before the day starts.

Meeting Prep Agent

Pulls the deal history, contacts and talking points before every call.

Web Research Agent

Researches companies and people from the web straight into the record.

Enrichment Agent

Fills missing fields on contacts and companies automatically.

Lead Scoring Agent

Scores every lead on fit and intent so reps work the right ones first.

Outbound SDR Agent

Writes and sends personalised sequences, and books the meeting.

Deal Risk Agent

Flags stalled or at-risk deals and suggests the next move.

Daily Briefing Agent

Your pipeline, meetings and follow-ups summarised before the day starts.

Meeting Prep Agent

Pulls the deal history, contacts and talking points before every call.

Web Research Agent

Researches companies and people from the web straight into the record.

Enrichment Agent

Fills missing fields on contacts and companies automatically.

Lead Scoring Agent

Scores every lead on fit and intent so reps work the right ones first.

Outbound SDR Agent

Writes and sends personalised sequences, and books the meeting.

Deal Risk Agent

Flags stalled or at-risk deals and suggests the next move.

Support Agent

Resolves 70%+ of inquiries instantly from your knowledge base.

Routing Agent

Sends every conversation and ticket to the right rep or team.

Deal Summary Agent

Turns calls, emails and notes into a clear deal summary.

Follow-up Agent

Drafts the follow-up email the moment a call or meeting ends.

Renewal Agent

Watches contract dates and starts the renewal conversation on time.

Order Support Agent

Tracks orders, returns and refunds across every channel.

CRM Admin Agent

Creates fields, modules and automations from a plain-English request.

Support Agent

Resolves 70%+ of inquiries instantly from your knowledge base.

Routing Agent

Sends every conversation and ticket to the right rep or team.

Deal Summary Agent

Turns calls, emails and notes into a clear deal summary.

Follow-up Agent

Drafts the follow-up email the moment a call or meeting ends.

Renewal Agent

Watches contract dates and starts the renewal conversation on time.

Order Support Agent

Tracks orders, returns and refunds across every channel.

CRM Admin Agent

Creates fields, modules and automations from a plain-English request.

Skara Assistant

Your Personal Assistant. Ask, and it's done.

Skara is your sidekick inside Salesmate. Ask it to summarize a deal before a call, draft a follow-up, or find the accounts that need attention this week. It can learn and remember your preferences.

Background Agents

Work that happens while you sell.

Agents that run on their own, from a record, a list, a schedule or a trigger. Let one review stalled deals every Monday or update records after every call, and step in only when an action needs your approval.

Customer Agents

Every conversation handled 24/7, across all channels

Build agents that respond to your customers on every channel, using what Salesmate already knows about them, with capabilities designed for ecommerce, and hand over to your team when a person is needed.

Admin Agent

Delegate the CRM admin work

Use Skara’s built-in CRM admin agent which can manage your custom modules, data fields, system configurations and more - keeps your CRM always aligned with your changing business needs.

Skara AI Studio

Build your own AI agents for any and every business need.

Build your own agents in minutes.

Build your own team of AI agents that understands your business, customers, and can take action. Build for every need and business process with our world-class AI studio.

Let Agent Builder do the setup

Describe the job. Agent Builder will help you create the right agent.

Describe what you want to automate...
Building your agent...
Understanding the job
Drafting instructions
Adding skills: Web research, CRM read
Setting data access & approvals
Agent ready · running its first task

Agent Builder

Describe your idea and Skara builds your agent in minutes and customize it without no-code builder.

Skills

Turn your team’s know-how, preferences and playbooks into agent skills.

Data Access & Governance

Control what data can be accessed by agents or LLMs to build safe and compliant agents.

Memory

Instructions, tools, data, knowledge and audience in one guided screen.

Business Context

Package your team's know-how once, approve it, add it to any agent.

Action Control

Control what actions agents can take on their own and what requires human approvals

MCP Support

Connect any third-party system and use it to build agents with built-in MCP support.

Agents 2 Agent Protocol

Build sophisticated agents that can collaborate with external agents

Usage Limits

Avoid billing surprises by setting credit usage limits for agents and team members

Custom Tools

Build your own custom features or integrations with build-in programing framework

Fallback Models

LLMs might go down, but your business must not - thanks to automatic LLM Provider switching

Workflow Integrations

Use agents into Smart Flows for building agentic automations with infinite flexiblity.

updates

A new experience

Find, see, slice and act on your data, faster.

Built around
how you work.

Every module got the same rethink: table, board and calendar views, filters that reach across modules, inline editing wherever you are, and a command palette that gets you anywhere in a keystroke. Faster to read, quicker to act on.

Contacts table viewContacts board view

Get anywhere in a keystroke.

Prepare agendas, facilitate discussions, and ensure that meetings lead to actionable outcomes.

Your data, your view.

Every module gets table, board and calendar views. Activities add a planner. Layouts remember how you set them up, the way a Notion page does.

Answers across modules, without a report.

"Every open deal over $10,000 where the company is in healthcare and the contact opened an email this week." Built in one view, in seconds, with multi-module filters, joins and multiple sorts.

Change it where you see it.

Edit any field inline, in any view. Act on a deal straight from its card on the board. Quick views now come with search built in.

Quick preview

Peek at a record's key details without opening it.

Activities: Board, Calendar and Planner

Plan your day and week three new ways.

Calendar follows your filters

Calendar view uses the filters you set in List view.

Quick actions on the Deal board

Act on a deal straight from its card.

Multi-module condition builder

Build conditions that span modules in one place.

Multiple sorting

Sort by more than one field, in every module.

Every screen

Cleaner screens. Calmer days.

A calmer, clearer Salesmate. Drag to compare.

DarkLight
The new Deals board
The previous Deals board

A colour system that is easy on the eye

Lower contrast where it should be quiet, higher where it matters.

Refreshed type and spacing

Clearer hierarchy and more breathing room on every screen.

Cleaner navigation and quick views

Less chrome, quick views with search, inline edits everywhere.

Calling and inbox

Right person, first time.

IVR, conference calling and automatic inbox routing.

IVR

Greet every caller with a menu that routes them to the right team, so customers reach the right person on the first try.

Invite only · Beta

Conference calling

Bring a colleague or manager into a live call in one click, without the customer having to dial again.

Key updates

ContextNew

Unified Context

Records, conversations, knowledge and connected apps in one context your team and agents share.

ContextNew

Business Context

Describe your company, products, buyers and business model once, and every agent works from it.

AI agentsUpdated

Customer Agents

Agents that answer customers on email, text, WhatsApp, Messenger, Instagram, calls and live chat.

AI agentsUpdated

Skara Assistant

Ask questions, draft follow-ups and get deal summaries from anywhere in Salesmate, with an assistant that knows your business.

AI agentsNew

Background Agents

Agents that run from a record, list, schedule or trigger, and ask for approval before they act.

AI agentsNew

Chat Assistants

Build your own assistants with their own instructions, data and audience, and chat with them inside Salesmate.

AI StudioNew

Pre-built agents

Ready-made agents for sales, support and ecommerce, live in under a minute.

AI StudioNew

MCP support

Connect agents to MCP servers.

AI StudioNew

A2A support

Let agents collaborate over the A2A protocol.

AI StudioNew

AI usage controls

Cap AI credits by workspace, user and agent, with model fallbacks.

AI StudioNew

Agents that build agents

Describe the agent you need and Skara drafts it for you to review and publish.

AI StudioNew

Skills

Turn your team’s know-how into reusable, approved skills any agent can use.

AI StudioNew

Agent memory

Agents remember context across runs and build on what your organisation knows.

AI StudioNew

Agent Builder

Instructions, tools, data, knowledge and access for an agent in one guided screen.

AI StudioNew

Connectors

Let agents work across apps like Gmail and Slack.

AI StudioNew

Custom tools

Let agents work with your own sandboxed functions.

AI StudioNew

AI governance

Mark any field as AI-enabled or sensitive, and choose which actions need approval and which models run.

ExperienceNew

Quick preview

Peek at a record’s key details without opening it.

ExperienceNew

Calendar view

See dated records on a calendar, following the filters you set in List view.

ExperienceNew

Quick actions on the Deal board

Act on a deal straight from its card, with the quick actions you choose.

ExperienceNew

Multi-module joins in views

Combine related modules in a single view.

ExperienceNew

Quick search (CMD + K)

Find any record in any module with one shortcut.

ExperienceUpdated

Table view

A fast, flexible table for every module.

ExperienceNew

Activities: Board and Calendar views

Plan your day and week with new Board and Calendar views for activities.

ExperienceNew

Activities: Planner in sidebar

Keep the Planner one click away in the sidebar.

ExperienceNew

Multi-module filter

Filter one module by fields from its related modules.

ExperienceNew

Multiple sorting

Sort by more than one field, in every module.

ExperienceNew

Quick navigation

Jump between records and modules without losing your place.

ExperienceUpdated

Board view

See records as cards, grouped by stage, owner, priority, source and more.

ExperienceNew

Inline edits

Update any field right in the view, no record page needed.

ExperienceNew

Multi-module condition builder

Build conditions that span modules in one place.

ExperienceUpdated

New design

A cleaner, calmer Salesmate that is easier on your eyes.

CallingNew

IVR

Route every caller to the right team with a call menu.

CallingNew

Conference calling

Add teammates to a live call in one click. Invite only, beta.

InboxNew

Automated routing in Unified Inbox

Send every incoming conversation to the right rep automatically.

The most powerful Salesmate yet, built for the age of agents.

Available now inside your Salesmate account. Start unlocking the infinite opportunities for your business.

Your TeamHumans
Your Business
Your AgentsAI
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