How Salesmate is a better alternative to
Capsule CRM in 10 seconds ⏳
![User friendly User friendly](https://res.cloudinary.com/drkqomsgx/images/w_96,h_96,c_fill,g_auto/f_auto,q_auto:best/v1650281239/tik_green_48@2x/tik_green_48@2x.png?_i=AA)
User friendly
Salesmate is easy to navigate and customize as per your requirements.
![Feature-rich Feature-rich](https://res.cloudinary.com/drkqomsgx/images/w_96,h_96,c_fill,g_auto/f_auto,q_auto:best/v1650281239/tik_green_48@2x/tik_green_48@2x.png?_i=AA)
Feature-rich
Salesmate’s robust features enables you to work more productively.
![Track customer journeys Track customer journeys](https://res.cloudinary.com/drkqomsgx/images/w_96,h_96,c_fill,g_auto/f_auto,q_auto:best/v1650281239/tik_green_48@2x/tik_green_48@2x.png?_i=AA)
Track customer journeys
Cover multiple touchpoints and track entire customer journeys.
Comparison- Capsule vs. Salesmate
Are you tired of switching back and forth between multiple platforms because your current CRM lacks certain features? Well, it’s
about time you looked for an all-inclusive CRM. When it comes to usability and features, it’s impossible to beat Salesmate.
Here’s how Salesmate is better than Capsule CRM in every aspect.
Features | ![]() | ![]() |
---|---|---|
Built-in calling | ![]() | ![]() |
Marketing automation | ![]() | ![]() |
Live chat | ![]() | ![]() |
Meeting scheduler | ![]() | ![]() |
Email tracking | ![]() | ![]() |
Sequences | ![]() | ![]() |
Team inbox | ![]() | ![]() |
Web forms | ![]() | ![]() |
Multiple sales pipelines | ![]() | Higher plans |
Contact management | ![]() | ![]() |
Contact limit per user | Unlimited | Limited (Differs with plans) |
Ratings | ||
Ease of Use | ||
Customer Support | ||
Value for Money | ||
Features & Functionality) | ||
Pricing (per user, per month) | $15 - $50 | $18 - $54 |
![star](https://res.cloudinary.com/drkqomsgx/images/w_16,h_16,c_fill,g_auto/f_auto,q_auto:best/v1644310771/star_rate_61383ebefd/star_rate_61383ebefd.png?_i=AA)
Disclaimer: All the information, prices, and data are verified as of November 2020. All logos and company names are trademarks™ or registered® trademarks of their respective holders. Usage is done purely for the comparison purpose only. To report any incorrect or outdated information, please get in touch with us.
- 15-day Free TrialÂ
- No Credit Card
Top rated across all platforms
Customers have rated us the best compared to any other software across review platforms like G2, Gartner, TrustRadius.
![fafr fafr](https://res.cloudinary.com/drkqomsgx/images/w_256,h_256,c_fill,g_auto/f_auto,q_auto:best/v1710239929/fafr@2x.png@2x/fafr@2x.png@2x.png?_i=AA)
![High Performer 2024 High Performer 2024](https://res.cloudinary.com/drkqomsgx/images/w_256,h_256,c_fill,g_auto/f_auto,q_auto:best/v1712732144/high_perfomer_2024@2x/high_perfomer_2024@2x.png?_i=AA)
![user love us 2024 user love us 2024](https://res.cloudinary.com/drkqomsgx/images/w_256,h_256,c_fill,g_auto/f_auto,q_auto:best/v1712732141/user_love_us_2014@2x/user_love_us_2014@2x.png?_i=AA)
![Easiest to do business with SPRING Easiest to do business with SPRING](https://res.cloudinary.com/drkqomsgx/images/w_256,h_256,c_fill,g_auto/f_auto,q_auto:best/v1712732138/easiest_to_do_business_with@2x/easiest_to_do_business_with@2x.png?_i=AA)
![Get App 2024 Get App 2024](https://res.cloudinary.com/drkqomsgx/images/w_256,h_256,c_fill,g_auto/f_auto,q_auto:best/v1710239932/getapp_2024@2x/getapp_2024@2x.png?_i=AA)
![g2_32@2x](https://res.cloudinary.com/drkqomsgx/images/w_65,h_64,c_scale/f_auto,q_auto:best/v1698830352/g2_32@2x/g2_32@2x.png?_i=AA)
![rate_104_4_5](https://res.cloudinary.com/drkqomsgx/images/w_209,h_40,c_scale/f_auto,q_auto:best/v1698830351/rate_104_4_5/rate_104_4_5.png?_i=AA)
4.6
![capterra_64@2x](https://res.cloudinary.com/drkqomsgx/images/w_65,h_64,c_scale/f_auto,q_auto:best/v1698830349/capterra_64@2x/capterra_64@2x.png?_i=AA)
![rate_104_4_5](https://res.cloudinary.com/drkqomsgx/images/w_209,h_40,c_scale/f_auto,q_auto:best/v1698830351/rate_104_4_5/rate_104_4_5.png?_i=AA)
4.7
![lr lr](https://res.cloudinary.com/drkqomsgx/images/w_65,h_64,c_scale/f_auto,q_auto:best/v1698830347/lr@2x/lr@2x.png?_i=AA)
![rate_104_4_5](https://res.cloudinary.com/drkqomsgx/images/w_209,h_40,c_scale/f_auto,q_auto:best/v1698830351/rate_104_4_5/rate_104_4_5.png?_i=AA)
9.8
Here’s how Salesmate performs better than Capsule CRM
![Improved communication Improved communication](https://res.cloudinary.com/drkqomsgx/images/w_96,h_96,c_fill,g_auto/f_auto,q_auto:best/v1646035286/Improved_communication_96@2x/Improved_communication_96@2x.png?_i=AA)
Improved communication
Salesmate provides built-in calling, text messaging, and smart emails for seamless communication.
![Team collaboration Team collaboration](https://res.cloudinary.com/drkqomsgx/images/w_96,h_96,c_fill,g_auto/f_auto,q_auto:best/v1645014306/better-team-collaboration@2x/better-team-collaboration@2x.png?_i=AA)
Team collaboration
Shared team inbox enables you to work more productively by collaborating with team members.
![Ease-of-use Ease-of-use](https://res.cloudinary.com/drkqomsgx/images/w_96,h_96,c_fill,g_auto/f_auto,q_auto:best/v1650281394/one_click_dialing_96@2x_69067fbe6c/one_click_dialing_96@2x_69067fbe6c.png?_i=AA)
Ease-of-use
Salesmate works as per your requirements, so customize it your way.
![Scalable Scalable](https://res.cloudinary.com/drkqomsgx/images/w_96,h_96,c_fill,g_auto/f_auto,q_auto:best/v1650281231/scalable_96@2x/scalable_96@2x.png?_i=AA)
Scalable
Salesmate is tailor-made to suit every growing business, so modify it based on your growing needs.
![Enhanced productivity Enhanced productivity](https://res.cloudinary.com/drkqomsgx/images/w_96,h_96,c_fill,g_auto/f_auto,q_auto:best/v1646035297/increase_productivity_96@2x/increase_productivity_96@2x.png?_i=AA)
Enhanced productivity
Automate your activities and boost productivity with Salesmate CRM.
![Connect in real-time Connect in real-time](https://res.cloudinary.com/drkqomsgx/images/w_96,h_96,c_fill,g_auto/f_auto,q_auto:best/v1650281232/engage_right_time_96@2x/engage_right_time_96@2x.png?_i=AA)
Connect in real-time
Engage and connect with your
visitors in real-time with Salesmate’s live chat feature.
Encapsulating Salesmate’s features that makes it a better alternative to Capsule CRM
Features make a CRM good. But the right features are what make it worthy. Salesmate offers some of the finest in-built
features that are easy to use and cost-effective. Keap, however, lacks in many features and still asks for a lot.
![built-in calling](https://res.cloudinary.com/drkqomsgx/images/w_64,h_64,c_fill,g_auto/f_auto,q_auto:best/v1650272544/builr_in_calling@2x/builr_in_calling@2x.png?_i=AA)
built-in calling
Call right from your CRM
Salesmate offers built-in calling, where you can make calls without leaving the CRM or getting different phone systems, like you would need to do in Capsule CRM.
Learn more about Built-in Calling
![Call right from your CRM Call right from your CRM](https://res.cloudinary.com/drkqomsgx/images/w_1240,h_862,c_scale/f_auto,q_auto:best/v1644836037/take_notes_track-call_alternate@2x/take_notes_track-call_alternate@2x.jpg?_i=AA)
![Set-up auto dial and gain 2x calling productivity Set-up auto dial and gain 2x calling productivity](https://res.cloudinary.com/drkqomsgx/images/w_1240,h_980,c_scale/f_auto,q_auto:best/v1644823446/take-notes-track-call@2x/take-notes-track-call@2x.jpg?_i=AA)
![Power Dialer](https://res.cloudinary.com/drkqomsgx/images/w_64,h_64,c_fill,g_auto/f_auto,q_auto:best/v1642074128/power_dialer@2x/power_dialer@2x.png?_i=AA)
Power Dialer
Set-up auto dial and gain 2x calling productivity
Salesmate’s power dialer automatically starts calling your contacts from the selected list, all while keeping the control in your hand. At the same time, Capsule CRM lacks this feature.
Learn more about Power Dialer
![text messaging](https://res.cloudinary.com/drkqomsgx/images/w_64,h_64,c_fill,g_auto/f_auto,q_auto:best/v1642074676/text_message@2x/text_message@2x.png?_i=AA)
text messaging
Communicate better with texts
When we say Salesmate offers every communication mode, we mean it! Use text messaging feature right inside the CRM and avoid swapping between devices, like you’d have to do with Capsule CRM.
Learn more about Text Messaging.
![Communicate better with texts Communicate better with texts](https://www.salesmate.io/wp-content/uploads/2021/01/take_-notes_track-call_secondary.jpg)
![Schedule meetings in an instant Schedule meetings in an instant](https://res.cloudinary.com/drkqomsgx/images/w_1240,h_1030,c_scale/f_auto,q_auto:best/v1644907931/enjoy_hassle_free_meetings_with_salesmate@2x/enjoy_hassle_free_meetings_with_salesmate@2x.jpg?_i=AA)
![Meeting scheduler](https://res.cloudinary.com/drkqomsgx/images/w_64,h_66,c_scale/f_auto,q_auto:best/v1644582730/easy_scheduling_64/easy_scheduling_64.png?_i=AA)
Meeting scheduler
Schedule meetings in an instant
Use Salesmate’s meeting scheduler to create your calendar, mention your availability and share it with your clients to get booked. You won’t find this advanced feature in Capsule CRM, though.
Learn more about Meeting Scheduler.
![Smart emails](https://res.cloudinary.com/drkqomsgx/images/w_64,h_64,c_fill,g_auto/f_auto,q_auto:best/v1651033648/smart_email_64@2x/smart_email_64@2x.png?_i=AA)
Smart emails
Execute email campaigns like never before
Optimize your email campaigns by automating it using Salesmate’s smart emails. Use email templates, keep track of conversations and open rates to analyze email performance.
Learn more about Smart Emails.
![Execute email campaigns like never before Execute email campaigns like never before](https://res.cloudinary.com/drkqomsgx/images/w_1240,h_948,c_scale/f_auto,q_auto:best/v1646720339/create-personalized-campaigns@2x/create-personalized-campaigns@2x.jpg?_i=AA)
![Connect with your visitors in real time Connect with your visitors in real time](https://res.cloudinary.com/drkqomsgx/images/w_1240,h_898,c_scale/f_auto,q_auto:best/v1644582727/provide_exceptional_support_to_your_clients_with_live_chat@2x/provide_exceptional_support_to_your_clients_with_live_chat@2x.jpg?_i=AA)
![Live chat](https://res.cloudinary.com/drkqomsgx/images/w_64,h_64,c_fill,g_auto/f_auto,q_auto:best/v1644563859/personal_message@2x/personal_message@2x.png?_i=AA)
Live chat
Connect with your visitors in real time
Break down the communication barrier and connect instantly with your customers with live chat, which you wouldn’t be able to do with Capsule.
Learn more about Live Chat.
![Automation journeys](https://res.cloudinary.com/drkqomsgx/images/w_64,h_64,c_fill,g_auto/f_auto,q_auto:best/v1644582723/sales_sequence_automation_64/sales_sequence_automation_64.png?_i=AA)
Automation journeys
Achieve your goals with automation journeys
Now, automate sales and marketing processes, run A/B tests, create personalized campaigns, cover multiple touchpoints and nurture your clients to build lasting relationships. Increase your ROI with Salesmate’s automation journeys by nurturing customer relationships. Capsule CRM doesn’t offer automation feature, so you’d have to look for integrations.
Learn more about Marketing Automation.
![Achieve your goals with automation journeys Achieve your goals with automation journeys](https://res.cloudinary.com/drkqomsgx/images/w_620,h_348,c_scale/f_auto,q_auto:best/v1651033649/achieve_your_goals_with_automation_journeys/achieve_your_goals_with_automation_journeys.jpg?_i=AA)
Migrate to Salesmate in minutes
Improve your team productivity with the best sales and business suites
Or simply want to see if Salesmate will fit your needs? Book a Demo
Salesmate is the most recommended CRM
by users across
all platforms
As per Gartner Methodology, which was based on evaluation of 595 customer relationship management, this objective-based survey names only those CRM which gain top scores in usability and user recommendations. The Gartner FrontRunners® CRM software quadrant has positioned Salesmate as the leading CRM software in the market since 2018.
![Salesmate is the most recommended CRM by users across all platforms Salesmate is the most recommended CRM by users across all platforms](https://res.cloudinary.com/drkqomsgx/images/w_1930,h_1536,c_scale/f_auto,q_auto:best/v1644836027/most_recommended@2x/most_recommended@2x.png?_i=AA)
4,000+ sales teams have chosen Salesmate over Pipedrive to grow their business
![sonymusic sonymusic](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1640963752/sonymusic@2x/sonymusic@2x.jpg?_i=AA)
![butlr butlr](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1641360137/butlr@2x/butlr@2x.jpg?_i=AA)
![kissFlow kissFlow](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1640965027/kissglow@2x/kissglow@2x.jpg?_i=AA)
![piktochart piktochart](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1640969694/piktochart@2x/piktochart@2x.jpg?_i=AA)
![Chicago home buyers Chicago home buyers](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1644583807/Chicago_home_buyers@2x_52337c5e84/Chicago_home_buyers@2x_52337c5e84.jpg?_i=AA)
![atozconnect atozconnect](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1641362124/atozconnect@2x/atozconnect@2x.jpg?_i=AA)
![alanic alanic](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1640964991/alanic@2x/alanic@2x.jpg?_i=AA)
![faciliteq faciliteq](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1640964902/faciliteq@2x/faciliteq@2x.jpg?_i=AA)
![Bates_myers Bates_myers](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1644468837/Bates_myers@2x/Bates_myers@2x.png?_i=AA)
![voicetour voicetour](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1644583862/voicetour@2x/voicetour@2x.png?_i=AA)
![hourly hourly](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1641362126/hourly@2x/hourly@2x.jpg?_i=AA)
![geeks geeks](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1644244879/geeks@2x/geeks@2x.jpg?_i=AA)
![speakable speakable](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1640969741/speakable@2x/speakable@2x.jpg?_i=AA)
![holdmyticket holdmyticket](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1640964962/holdmyticket_update@2x/holdmyticket_update@2x.jpg?_i=AA)
![land simple land simple](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1644583943/land-simple@2x/land-simple@2x.jpg?_i=AA)
![digital scientists digital scientists](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1640965917/digital_science@2x/digital_science@2x.jpg?_i=AA)
![dioz-group dioz-group](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1644244986/dioz-group@2x/dioz-group@2x.jpg?_i=AA)
![NextHome NextHome](https://res.cloudinary.com/drkqomsgx/images/w_320,h_84,c_scale/f_auto,q_auto:best/v1644468601/NextHome@2x/NextHome@2x.png?_i=AA)
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Improved sales effectiveness. It’s got everything we need, works efficiently and it is affordable. The team picked this over all of the others and they’re using it. Great sales app.