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PU Introducing Chat Journeys A master tool that helps sales, marketing, and support teams
Product Updates 2 Min read February, 2022

🚀 Salesmate Updates: Introducing Chat Journeys and other improvements this February 

This February, Salesmate is introducing a new feature and five product improvements.  

We’re presenting “Chat Journeys” – a feature that’ll help sales, marketing, and customer service teams. Read about this new feature and other updates here: 

1. Chat Journeys 

An automation-driven chatbot that’ll help you execute conversations and collect customer information, even when you’re not around. 

Read more about Chat Journeys 

2. Reschedule activities quickly 

You can reschedule activities with fewer clicks now. We’ve added a calendar view, so you can quickly make the necessary changes. 

3. Email everyone associated with an activity 

Now you’ll get an option to email everyone associated with a particular activity. It’s easier to notify every member about the activity progress now. 

4. Jump between emails easily 

Now you can easily switch between emails using the Up & Down keys of your keyboard. This update is for both – Inbox and Team Inbox. 

5. Get callbacks for meeting submissions 

We have published JavaScript API functions for Meeting Scheduler, which will enable you to track submissions to your favorite analytics or third-party tools. 

6. Invisible reCAPTCHA in Web Forms 

To make Web Forms experience better, reCAPTCHA will be invisible at the bottom of the form and only be activated when a bot-like activity is detected. 

Kashyap Trivedi

Kashyap Trivedi is working with an awesome marketing team at Salesmate CRM. He is deeply interested in learning digital marketing trends and try them out! When he’s not working, you’ll find him reading a good book or meditating.

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