Join 90,000 of your peers

Don’t miss out on the latest tips, tools, and tactics at the forefront of customer support.

New Features and Improvements for you

Jainy Patel
2 Min read

At Salesmate, we continue to listen to our customer’s feedback and deliver improvements and features required for better productivity and time saving. 

You can always read about new updates over here

Here is the list of 7 latest updates :)  

1. Quick activity and deal creation actions  

We have added two new actions inside our Text Messages and Conversation Messenger screen, which will enable you to plan a new activity or create a deal for the customer while conversing with them. 

2. Create deals using workflows 

Many times, you want to auto-create deals whenever a new contact or company is loaded inside the system. We have added a new action inside our workflow module, allowing you to create Deals on the go. 

3. Enroll contacts to sequence using workflows 

Do you wish to auto-enroll contacts to sequences when you apply any tags to them or when a deal reaches a particular stage? Your wish is granted now. Use our newly added workflow action to enroll contacts to sequences. 

4. Ownership support inside Webforms 

Previously webforms were auto assigning newly created contacts or deal with the person who has created that form. For each Web Form, you can choose a user who will become the owner of those newly created records. 

5. Tag conversations 

Now you can tag your conversations inside Messenger for better management. E.g., Your support or presales team can tag conversations like Feature Request, Bugs, General Support, Subscription or Cancellation. You can use the search feature to find such conversations and take further actions.

Find out more in our support article.

6. Canned responses 

Quickly create, search and use canned responses to handle the repetitive questions which require a standard or straight answer. 

Refer to our support article to create canned responses.

7. Search functionality for Messenger 

We have added a new search functionality inside Messenger to search and filter your results. You can type a search term to find your records or apply filters like Tag, Contact, Team, User, and date to narrow down your search results.  

Find out more about using search functionality in our support article.

Jainy Patel

Being an ardent reader and content editor, Jainy draws inspiration from every situation and story. She spends her time developing creative content to invoke the reader's interest. An ambivert with an interest in art, when she's not writing, you'll find her reading or occupied in a creative project.

You may also enjoy these

Automation

Salesmate’s all-new powerful automation journeys to capture, engage, close, and repeat

When your business starts growing, you need a streamlined process that enables...

5 Min read
Marketing Automation

List of best marketing automation software for 2021

Marketing is what reflects your brand in front of your prospects and...

16 Min read
Product Updates

✌️New Features for the month of June

Better visibility for deal cards and control conversations effectively.  Customize your Deal...

2 Min read
Email automation

A complete guide on Email Automation

You have probably heard of Email Automation if you work in sales...

30 Min read
Sales

All you need to know about sales incentives

Sales isn’t the same as it used to be. The times have...

18 Min read

Join Our Newsletter to Step Up
Your Sales Game

Get the latest tips & tricks you can implement to grow your sales revenue directly in your inbox.

Thank you for subscribing.