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New year, new features

New year, new features 🎁

3 Min read

It’s 2021, and we’re here to make the best out of it. Let’s start this year with a vision to achieve targets more productively.

Every second is crucial when you’re on the verge of closing a deal; you need to stay alert and on top of your game. And in order to achieve that level of efficiency, you can rely on Salesmate CRM to automate your tasks.

We’ve launched some exclusive product updates, so take a glance at what’s in store for you and your team members!

Get the timing right with instantly executable sequences

Drop emails after hours/minutes or on a fixed day with relative sequences. You can now create multiple stages of a sequence that will send emails in the span of minutes or hours to get a quick response from the customer.

To reach your client during business hours, you can enable the day time window, so no email or text goes unanswered.

E.g., Do you want to send an email after 30 minutes to guide your customer on how to import data? When you’re creating a sequence, select minutes or hours as a wait duration, and you’re good to go.

Check out this support article to learn more.

Improved sequence filters for a better experience

We strive to enhance the user experience, and this improvement is solely for that purpose. With the advancement in the sequences layout, you can view running sequences from one list instead of going through two different lists with the added filter.

You can seamlessly filter sequences using the owner filter within your Salesmate CRM.

Text messages filters for insights on any specific number

Want to see how your team is performing? Now you can view the number of text messages made from a specific number. Filter the text messages by users or various departments and easily manage the conversations.

Enable call notifications and never miss a sales opportunity

Now receive notifications for missed calls on your desired channel to prevent any opportunity from falling through the cracks. Enable and disable missed call notifications from settings and get alerts for the same on various channels. Don’t lose a crucial prospect just because you couldn’t answer a call; catch up with notifications, and reach your clients in a timely manner.

Get access to contact information with detailed call logs

This update is especially for our Salesmate mobile app users; excel at your tasks even when you’re on-the-go.

You have access to quick action buttons to make calls and send texts from any contact’s detail view. Moreover, you can fetch information to get better context about any deals or activities associated with a contact from the mobile app itself.

With these updates, we wrap for now. Feel free to go through these updates and see how it puts an ease to your everyday tasks.

Here’s to a productive and prosperous new year! Until next time.

Being an ardent reader and content editor, Jainy draws inspiration from every situation and story. She spends her time developing creative content to invoke the reader's interest. An ambivert with an interest in art, when she's not writing, you'll find her reading or occupied in a creative project.

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