salesmate Blog
Introducing Text Pilot - Power up text messaging campaigns with intelligence & automation

Introducing Text Pilot: Power up text messaging campaigns with intelligence & automation 

With more than 95% open rate, SMS is still one of the trusted channels to deliver crucial messages for businesses.  

Marketing, sales, and CX teams heavily rely on text messaging to share offers, reminders, confirmations, customer feedback, and much more. 

However, businesses face deliverability and trust issues when they scale their text messaging operations. 

Salesmate is introducing a special feature that would solve these problems so you can truly leverage text/MMS messaging in your marketing, sales, and customer experience initiatives. 

We introduced this feature six months back in beta and got tremendous responses from our customers. This April, we improved this functionality and now you can leverage it with Automation Journeys and Sequences. 

Introducing Salesmate Text Pilot 

Salesmate Text Pilot is the functionality to intelligently manage and distribute a large volume of texts to keep you compliant and improve deliverability. 

Text Pilot intelligently distributes your entire text message queue across a pool of source numbers, so you can send texts/MMS with the most relevant numbers without deteriorating your deliverability. 

Key benefits of Text Pilot 

Create New Text Pilot

1. Appear local to your audience 

Text Pilot will send texts/MMS from the most relevant local number from your pool. For example, if your customer is in New York, Text Pilot will pick the NY number to send the text.  

If the NY number is not available in your pool, then it will pick the number in closest proximity to New York City. 

You can achieve this with an option of “Local Connect” in Text Pilot settings. 

2. Stay consistent and build trust

You’d be able to send all your messages to the same customer with the same phone number throughout your communication journey.  

This way, customers would be able to quickly identify your number and associate with your brand. 

You can achieve this with an option of “Sticky Sender” in Text Pilot settings.  

3. Higher deliverability 

 Text Pilot highly improves deliverability because it sends texts from the most relevant numbers within the desired limits with effective load management and distribution system.  

Check out our support article on Text Pilot to know how Text Pilot works and how you can leverage this functionality with Automation Journeys and Sequences. 

Kashyap Trivedi

Kashyap Trivedi is working with an awesome marketing team at Salesmate CRM. He is deeply interested in learning digital marketing trends and try them out! When he’s not working, you’ll find him reading a good book or meditating.

You may also enjoy these

Product Updates
Year in Review 2022: Leveling up UX & productivity, one update at a time! 

It’s 2023, and Salesmate team is so excited!  But before that, we should pause, look back, and evaluate...

6 Min read
Product Updates
🚀 Salesmate Experience Updates: 3 UI changes you’ll love!

Customize Web Forms to match your branding guidelines  Salesmate Web Forms can be embedded into your website...

1  Min read
Product Updates
Salesmate Score: Spend your time on the most relevant prospects 

Salesmate Score is a simple scoring system to identify the best leads, subscribers, prospects, customers,...

5 Min read
Product Updates
Introducing Formula Fields in Salesmate: Calculate complex calculations automatically

This May, Salesmate is bringing Formula Fields, that’ll help you create custom formulas and use them for various...

4 Min read
Product Updates
🚀Salesmate updates: Better customization & security this March 

We have got some interesting updates for you! Salesmate has launched new features and improvements that you will...

2 Min read
Site CTA

Everything you need to turn prospects into happy customers 😎 Try for Free

Close CTA
Scroll to Top