One platform. Every conversation. Zero silos.

Your customers don’t think in channels, neither should your support. Engage customers in real time across web, voice, messaging, and social, powered by intelligent AI that learns, adapts, and grows with your business. 

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Trusted by 8,500+ businesses globally

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One Brain. Multiple Channels.

Why choose Skara's Omnichannel AI Agents?

Support that moves with your customers, everywhere, instantly. Skara's AI Agent works across web, WhatsApp, SMS, social media, RCS, and voice. It jumps in at the right moment, resolves issues before they escalate, and hands off to humans only when needed.

Web chat: Your website’s smartest salesperson

Web chat: Your website’s smartest salesperson

Greet. Engage. Convert. Skara's AI Web Agent chats in real-time, remembers users, recommends solutions, books demos, and closes, right on your website.
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SMS AI Agents: Personalized outreach at scale

SMS AI Agents: Personalized outreach at scale

Automated texts with a human touch. Send reminders, follow-ups, and support messages that feel personal-at scale and synced with your CRM.
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WhatsApp AI Agents: Conversational commerce at Its best

WhatsApp AI Agents: Conversational commerce at Its best

Converse in 100+ languages. Share media, answer queries, and close deals, all within a single WhatsApp thread. Fast, secure, and always-on.
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Voice AI Agents: Talk that converts

Voice AI Agents: Talk that converts

Answer calls with intelligence. Our Voice Agent understands tone and urgency, solves queries, and updates CRM, 24/7, without hold music.
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Facebook AI Agents: Instant replies, real results

Facebook AI Agents: Instant replies, real results

Respond instantly to DMs and comments. Capture leads, book meetings, and escalate issues automatically, never miss a sales moment.
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Instagram AI Agents: Slide into DMs (the right way)

Instagram AI Agents: Slide into DMs (the right way)

Convert DMs, comments, and replies into real conversations. Suggest products, answer questions, and boost conversions on autopilot.
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The best support AI Agents is the one that solves before customers even ask.

AI + Humans

Smart automation meets human empathy seamlessly

Skara Omnichannel AI combines the speed and scale of automation with the finesse of human support ensuring your customers always get the best of both worlds.

01

AI agents built for every channel, supported by your team

Deploy across web, WhatsApp, voice, SMS, and more, all tailored to your workflows and fully manageable by your support or sales team. 

02

Near-instant, accurate responses that build trust

03

Human and AI Agents in perfect sync

UNIFIED AI PLATFORM

Connected conversations. Unified customer experiences

Deliver seamless, personalized support across every channel and team. With Salesmate Omnichannel AI, context flows, systems sync, and every interaction feels like a continuation, not a restart.

OMNIPRESENT

Be wherever they are, without missing a beat

Your customers switch between channels, So should your support. Salesmate omnichannel AI follows the conversation, whether it starts on WhatsApp, moves to SMS, or jumps from chat to call.

Context is preserved across every touchpoint, so your team always sees the full picture. 

  • Seamless transitions between channels in a single thread
  • Connect Slack, WhatsApp, email, or any custom platform via open APIs
  • AI-recommended replies and suggested actions in one click 
PERSONALIZATION

Make every conversation feel personal at scale

No one likes repeating themselves. With Salesmate, they won’t have to. Our AI Agents sync across departments, retain context, and personalize replies based on CRM data, purchase history, and behavior. 

  • Unified customer profiles from sales to support 
  • AI-powered call and ticket summaries
  • Smarter handoffs between sales and support 
NO BLACK BOX AI

One ecosystem. Zero silos. Total visibility.

Disconnected tools create fragmented customer experiences. Salesmate brings it all together with native integrations and developer-friendly APIs that plug into your existing stack. 

  • 100+ integrations with ecommerce, ticketing, billing & more
  • Custom MCP integrations with internal systems
  • One dashboard for every customer conversation 
BENEFITS

Drive measurable business impact with every AI conversation

Skara AI Agents don’t just chat-they convert, resolve, and retain. Every interaction is built to reduce costs, speed up results, and strengthen customer loyalty. 

Lower operational costs

Automate 90% of repetitive and common queries and cut support overhead dramatically. 

Faster resolutions, zero friction

Solve problems instantly with context-rich conversations, no more ticket backlogs or repeated questions. 

Higher trust, lower churn

Proactively assist before frustration builds. Customers feel heard, helped, and happy. 

Boost CSAT and lifetime value

Deliver delightful, on-brand experiences that turn first-time users into lifelong fans. 

Omnichannel, seamless conversations

One consistent experience across Web, WhatsApp, SMS, Voice, and Social. 

Built-in revenue intelligence

Turns chats into insights, and insights into actions that drive growth. 

MORE CAPABILITIES

AI-Powered tools that supercharge your support ops

Boost efficiency and elevate customer service across every touchpoint with AI-Powered tools that keep your team productive and your customers happy.

Smart ticketing management

Smart ticketing management

Automatically prioritize, tag, and route tickets with AI which ensures faster resolution and fewer bottlenecks.
Simplified admin controls

Simplified admin controls

Reduce overhead with zero-code automation and intuitive settings that scale with your team.
Seamless team collaboration

Seamless team collaboration

Coordinate across departments, assign tasks in real-time, and keep everyone on the same page.
Self-service

Self-service

Help customers help themselves and empower agents with a robust knowledge base.
Analytics & reports

Analytics & reports

Track KPIs, agent performance, and customer satisfaction, then turn those insights into strategy.
AI Agents assistant

AI Agents assistant

Support your team with real-time AI suggestions, reply drafting, and context-aware prompts that improve speed and accuracy.
AI-powered built-in calling

AI-powered built-in calling

in-built AI-powered calling empower your business to engage faster, follow up smarter, and close more sales
AI call transcriptions

AI call transcriptions

Salesmate transcribes calls in real-time, capturing key details and customer intent for easy follow-ups and effective coaching.
Sentiment analysis

Sentiment analysis

Understand customer emotions in real-time with AI-driven sentiment analysis - helping your team prioritize critical conversations, personalize responses, and deliver empathetic support.
NO CODE BUILDER

Build AI Agents with ease. No code, no complexity

Train your AI Agents just like a new hire, minus the hassle. Upload FAQs, set workflows, and customize the tone, all from Salesmate’s intuitive, no-code platform. No developers needed. Just your team, your knowledge, and our smart AI infrastructure. 

AI Agents Builder
Enterprise-Ready

Everything you need to build enterprise-grade AI agents

From no-code simplicity to deep enterprise integrations-Skara AI Agent builder gives you all the tools to launch intelligent, secure, and omnichannel AI Agents that scale with your business.

Powerful integration ecosystem

Powerful integration ecosystem

Connect to CRM, helpdesks, billing tools, messaging channels, and more, instantly. From Stripe to Shopify, WhatsApp to Jira, power seamless, end-to-end customer journeys.
Multilingual intelligence

Multilingual intelligence

Engage globally with built-in support for 100+ languages. Your AI Agent understands and replies naturally, regardless of language or region.
Enterprise-grade privacy & security

Enterprise-grade privacy & security

Your data is protected with end-to-end encryption and full compliance with GDPR, HIPAA, and other global standards.
Frequently asked questions

Got questions? Find answers!

What is an Omnichannel AI Agents and how does it work?

An Omnichannel AI Agents is a smart, conversational assistant that engages with your customers across multiple channels, like web chat, SMS, WhatsApp, voice, Facebook, and Instagram, through one unified system. Salesmate’s AI Agent learns from interactions, responds in real-time, and escalates to humans only when needed. 

Can Salesmate’s AI Agents provide real-time customer support across all channels?

How does the AI Agents handle complex queries or conversations?

Is Salesmate Omnichannel AI secure and compliant with data privacy standards?

How quickly can I deploy omnichannel AI Agents for my business?

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Transform your CX and power your next stage of growth with Skara

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