salesmate Blog
Customer support softwareSupport 15 Min read
What is CRM for call center? 6 Best tools you should check out

In recent times, the call center sector has gained great growth, which has led to…

Dhanashree Pal

Dhanashree Pal

Content Creator @ Salesmate

Customer engagementSupport 9 Min read
5 Best customer loyalty program ideas for SaaS businesses to drive sales

What’s the first thing that comes to mind when you hear the words “Customer Loyalty…

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Andrii Kalashnyk

Content Creator @ Salesmate

Customer engagementSupport 9 Min read
5 amazing methods to identify, understand, and meet customer needs

If you want to grow your business and profit margins, understanding customer needs is the…

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Freya Laskowski

Content Creator @ Salesmate

Live chatSupport 5 Min read
Connect with your visitors in real-time with Salesmate’s live chat feature

Building connections with every customer or prospect is vital for any business. It helps you…

Jainy Patel

Jainy Patel

Content Editor @ Salesmate

Live chatSupport 10 Min read
Live chat tips and techniques to grow your business

Is your team having a difficult time adjusting to a live chat tool? It's one…

Jainy Patel

Jainy Patel

Content Editor @ Salesmate

Live chatSupport 10 Min read
13 benefits of using live chat software for your customer support team

In the digital era of e-commerce and social media, customers expect quick replies. Yes, gone…

Jainy Patel

Jainy Patel

Content Editor @ Salesmate

Live chatSupport 13 Min read
An ultimate guide to live chat Software

We all have been progressing towards a digitized environment, and the onset of pandemic gave…

Jainy Patel

Jainy Patel

Content Editor @ Salesmate

Live chatSupport 10 Min read
Leverage CRM Live Chat integration to boost up your business

Live chat on website is useful for your business and you know it. It helps you…

Parijat Lamba

Parijat Lamba

Content Creator @ Salesmate

Live chatSupport 24 Min read
20+ Best Live Chat Software & Services to Use in 2022

Our interpersonal skills have evolved with the advancement of technology. Likewise, the interaction with a…

Jainy Patel

Jainy Patel

Content Editor @ Salesmate

Customer retentionSupport 14 Min read
Six engagement tricks for better customer retention

We have shared this thought in many of our blogs, and we will remind you…

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Saptarshi Das

Content Creator @ Salesmate

Team inboxSupport 13 Min read
Shared team inbox for happy customers

Your customers’ happiness is directly proportional to the level of customer service you provide. And…

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Saptarshi Das

Content Creator @ Salesmate

Customer support managementSales 8 Min read
Building a customer service team that is also a sales team

The value of great customer service in generating additional sales cannot be overstated. 62% of…

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Wesley Cherisien

Content Creator @ Salesmate

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