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Customer support softwareSupport 16 Min read
7 best shared inbox software [Comparison table for quick decision]

More than 60% of Salesmate customers with 5+ teammates are using shared team inboxes one way or...

Kashyap Trivedi

Kashyap Trivedi

Content Creator @ Salesmate

Customer support softwareSupport 16 Min read
What is Call Center CRM Software? 5 Best CRM for Call Center

In recent times, CRM call center software has gained massive growth, which has led to an increasing...

Dhanashree Pal

Dhanashree Pal

Content Creator @ Salesmate

Customer engagementSupport 9 Min read
5 Best customer loyalty program ideas for SaaS businesses to drive sales

What’s the first thing that comes to mind when you hear the words “Customer Loyalty Program”?...

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Andrii Kalashnyk

Content Creator @ Salesmate

Customer engagementSupport 9 Min read
5 amazing methods to identify, understand, and meet customer needs

If you want to grow your business and profit margins, understanding customer needs is the...

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Freya Laskowski

Content Creator @ Salesmate

Customer retention 14 Min read
10 of the Most Effective Customer Retention Strategies

You’ve implemented tactics to grow your business and increase the sales of your products and...

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Sruti Raizada

Content Creator @ Salesmate

Live chatSupport 5 Min read
Connect with your visitors in real-time with Salesmate’s live chat feature

Building connections with every customer or prospect is vital for any business. It helps you...

Dhara Thakkar

Dhara Thakkar

Content Creator @ Salesmate

Live chatSupport 10 Min read
Live chat tips and techniques to grow your business

Is your team having a difficult time adjusting to a live chat tool? It’s one of the best...

Dhara Thakkar

Dhara Thakkar

Content Creator @ Salesmate

Live chatSupport 10 Min read
13 benefits of live chat software for your customer support team

In the digital era of e-commerce and social media, customers expect quick replies. Yes, gone are...

Dhara Thakkar

Dhara Thakkar

Content Creator @ Salesmate

Live chatSupport 13 Min read
An ultimate guide to live chat Software

We all have been progressing towards a digitized environment, and the onset of pandemic gave it a...

Dhara Thakkar

Dhara Thakkar

Content Creator @ Salesmate

Live chatSupport 10 Min read
Leverage CRM Live Chat integration to boost up your business

Live chat on website is useful for your business and you know it. It helps you drive sales by...

Parijat Lamba

Parijat Lamba

Content Creator @ Salesmate

Live chatSupport 25 Min read
23 Best live chat (webchat) software for websites in 2023

Our interpersonal skills have evolved with the advancement of technology. Likewise, the interaction...

Dhara Thakkar

Dhara Thakkar

Content Creator @ Salesmate

Customer retentionSupport 14 Min read
6 Techniques for better customer retention that just work!

We have shared this thought in many of our blogs and will remind you again. Customer retention is...

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Saptarshi Das

Content Creator @ Salesmate

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