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Customer Experience 18 Min read
Ticketing system: A guide to enhance customer support 

A ticketing system is a tool for processing, managing, and tracking incoming tickets relating to...

Sonali Negi

Sonali Negi

Content Creator @ Salesmate

CX insightsCustomer Experience 11 Min read
How to align sales & support for an outstanding customer experience

Many people think that salespeople will do whatever it takes to get a sale. In some ways, it’s...

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Mehul Shah

Content Creator @ Salesmate

CX insightsCustomer Experience 7 Min read
To deliver exceptional customer experience (CX), you must go beyond traditional sales

Today, the sales scenario is evolving exceptionally, adapting to technological evolution for...

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Saptarshi Das

Content Creator @ Salesmate

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