Elevating and optimize messaging experiences with Text Agents

Q: How long does it take to set up a Text Agent?

Text Agents can be set up within hours using Salesmate’s easy, no-code tools. Just connect your messaging channels, configure workflows, and you're ready to go.

Q: Can Text Agents integrate with existing CRM or ERP systems?

Yes, they offer seamless integration with your CRM, ERP, and other systems is seamless, enabling smooth data flow and task automation.

Q: Are Text conversations secure and compliant?

Absolutely. All interactions are end-to-end encrypted and compliant with GDPR and other data privacy standards.

Q: What tasks can AI Text Agents automate?

They can handle appointments, reminders, lead capture, cart recovery, order tracking, and common support queries, saving time and boosting efficiency.

Q: Which messaging platforms do they support?

Salesmate Text Agents work across SMS, WhatsApp, Apple Business Chat, Google Business Messages, and more to consistent omnichannel communication.

Deliver instant, personalized, and highly efficient customer interactions across SMS and messaging platforms with AI-powered text agents.

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Elevating and optimize messaging experiences with Text Agents

Trusted by 8,500+ businesses globally

Text Agent Capabilities

Beyond messages: Conversational, context-aware, and always-on

Salesmate Text Agents are intelligent digital reps trained for real conversations. From answering queries to completing tasks, your text agent delivers fast, human-like messaging experiences that drive satisfaction and conversions.

Authentic Dialogue

Built for real conversations

Text agents understand conversational context and manage multi-step interactions effortlessly, ensuring smooth and engaging customer experiences.

Smart Replies

Intelligent, instant responses

Text agents quickly interpret customer requests, providing instant and accurate answers, significantly enhancing customer satisfaction and efficiency.

Unified Messaging

Omnichannel messaging

Engage customers seamlessly across various platforms like SMS, WhatsApp, Apple Business Chat, and Google Business Messages, ensuring consistent experiences regardless of channel.

Seamless Automation

Actionable automation & easy integration

Text agents handle crucial tasks such as CRM updates, scheduling, reminders, and order processing. Easily integrate these agents with your existing CRM, ERP, and business platforms.

Smooth Handoff

Smart escalation & human support

Text agents smoothly escalate conversations to human representatives whenever complex issues or sensitive situations arise, maintaining full context and continuity.

Live Insights

Real-time analytics & optimization

Gain real-time insights into customer interactions through intuitive dashboards. Monitor key metrics such as conversation success rates, sentiment analysis, and campaign effectiveness.

USE CASES

Real-world Text Agent use cases

See how businesses are using AI Text Agents to drive engagement, reduce response times, and automate everyday workflows across industries.

Abandoned cart recovery

Remind customers to complete purchases through personalized SMS.

Appointment management

Schedule, confirm, and send automated reminders via messaging.

Automated customer support

Quickly resolve common inquiries like order status, shipping details, and FAQs.

Lead generation & conversion

Capture leads and convert sales through targeted messaging.

Insurance & financial services

Deliver policy details, claims processing, and reminders through simple messaging.

Healthcare & travel

Facilitate bookings, manage patient communication, send prescriptions, or provide travel itineraries easily.

Frequently asked questions

Got questions? Find answers!

Can AI Text Agents handle multilingual conversations?

Yes, Salesmate’s Text Agents support multilingual conversations, allowing you to engage customers in their preferred language with contextual accuracy and fluency.