Trusted by 8,500+ businesses globally
Transform your RCS messages into revenue-generating experiences
RCS (Rich Communication Services) takes SMS to the next level and Salesmate’s AI Agents help you make the most of it. Engage your audience with personalized, media-rich conversations, powered by AI that knows your business and understands your customers.
What RCS can do for a business?
80%
higher engagement
3X
increase in conversion rates
60%
of consumers are more likely to respond to RCS
50%
reduction in support resolution time
Create rich, personalized interactions that drive action
With AI-powered RCS Agents, you can deliver richer conversations that engage customers, reduce friction, and drive measurable results.
AI-driven messaging flows
Deliver guided, human-like conversations using AI-powered logic. Ask the right questions, suggest next-best actions, and move users through funnels, automatically.
Brand-ready visuals
Elevate every message with your brand’s colors, logos, and media. Showcase carousels, images, videos, and product previews directly in the messaging thread.
Clickable CTAs that convert
Use tappable buttons like “Add to Cart”, “Track Order”, or “Talk to Support” to reduce friction and drive action without sending users elsewhere.
Track engagement in real time
See who opened, clicked, or responded. Access read receipts and delivery metrics to optimize your messaging strategies based on real user behavior.
Chat with customers using rich two-way content
Exchange text, images, GIFs, audio and video files, documents, texts exceeding 160 characters, and location information to fully utilize RCS rich content capabilities and deliver an app-like experience.
Track KPIs
Measure opens, clicks, conversions, and repeat purchases in real-time, right from your dashboard.
Goal tracking
See how many users complete key actions like purchases, sign-ups, or feedback submissions.
AI recommendations
Get data-driven suggestions on the best time, message style, and offer type to maximize engagement and ROI.
Secure, interactive & branded messaging that converts
Guide your customers from first touch to final action with RCS messaging powered by Salesmate AI Agents. Deliver conversations that are visually engaging, fully branded, and built on trust.
Brand identity
Stand out in your customer’s inbox with your verified brand name, logo, and colors-building instant trust and recognition.
Rich interactions
Go beyond plain text. Share high-resolution images, GIFs, and videos without worrying about character limits or formatting restrictions.
Carousel campaigns
Showcase multiple products, offers, or features in a swipeable carousel-turning your messages into mini storefronts.
User security
Boost trust with secure OTP verification for account sign-ins, transactions, and sensitive updates.
Get revenue-driven-results
Cut costs, offer seamless customer service efficiently, and improve customer engagement. RCS can help you achieve all this and more!
Engage and upsell to existing customers
Share product updates and special offers through rich media content that encourages customers to upgrade, increasing engagement, personalizing their experience, and driving revenue.
Deliver & read receipts
Verify message delivery and confirm when messages are read.
Real-world use cases with RCS+Salesmate AI
Bring everyday business workflows to life with interactive, intelligent messaging that delivers results.
Product discovery & guided shopping
Showcase products with images, specs, reviews, and pricing all within the message thread. Help customers explore, compare, and buy with ease.
Smart scheduling & reminders
Digital ticketing & pass delivery
Visual order tracking
Product/service feedback
Bill payments
AI-powered customer assistance
RCS business messages-meant for every industry
Salesmate’s AI-powered RCS Agents turn everyday messages into rich, interactive conversations tailored to your industry.
Retail
Showcase new launches, promote offers, and enable in-thread checkout. Provide post-purchase support: order tracking, cancellations, and returns without leaving the chat.
BFSI
Upsell and cross-sell products, send alerts and secure OTPs, collect EMIs, and process payments-all inside RCS for a frictionless banking experience.
Travel & hospitality
Deliver booking details, travel updates, and boarding passes. Offer last-minute concierge help and 24/7 recommendations through interactive messaging.
Telecom
Send offers, payment reminders, and enable recharges over chat. Provide instant support with AI-driven journeys or quick handoff to live agents.
Healthcare
Book appointments, send reminders, renew plans, and share test results securely. Deliver educational videos and updates directly in messages.
EdTech
Notify students about course updates and deadlines, send interactive enrollment reminders, and automate student support to boost learning outcomes.
