Power your AI Agent with a smart Knowledge Base

Give your AI Agent the brainpower it needs to deliver accurate, on-brand answers every time. Salesmate’s Knowledge Base turns your existing content into a dynamic, searchable source of truth that fuels intelligent, human-like conversations at scale. 

Free TrialBook a Demo

15-day free trial · No credit card required

Power your AI Agent with a smart Knowledge Base

Trusted by 8,500+ businesses globally

sony music
jets
DD
grant_thornton
kissflow
vet_comm
BUILT FOR YOUR BUSINESS

Empower customers, your AI Agents, and your team

A well-structured Knowledge Base doesn’t just store information, it unlocks efficiency, accuracy, and satisfaction at every level.

For customers

For customers

Give them instant, self-serve answers through AI Agents, reducing wait times and frustration while building trust in your brand.

For AI Agents

For AI Agents

Fuel your AI with up-to-date, verified information so it can respond confidently, personalize interactions, and resolve complex queries without human input.

For your team

For your team

Equip sales, support, and internal teams with quick access to accurate, centralized Knowledge, so they spend less time searching and more time delivering results.

FEATURES

Train Agents on your data and handle complex responses

Salesmate’s Knowledge Base features make it easy to import, organize, and update information so your AI Agents and your team deliver accurate, on-brand answers every time.

01

Upload webpages

Keep your AI Agents always up-to-date by importing content directly from your website. 

  • Import single pages or your entire site in seconds
  • Real-time syncing ensures information stays current
  • No manual copy-paste or formatting needed
Upload webpages
02

Upload documents

03

Centralized content management

How It Works

How the Knowledge Base works

Our AI-Powered Knowledge Base is built for speed, accuracy, and ease. In just a few simple steps, you can power your AI Agents with the Knowledge they need to deliver exceptional experiences consistently.

Import your content

Import your content

Bring all your business Knowledge into one place. Import PDFs, Docs, web pages, articles, and internal guides directly into your Knowledge Base.

Test responses

Test responses

Test responses  Before you launch, ensure your AI Agents are giving accurate, on-brand answers. Run test queries against your Knowledge Base content and fine-tune responses for clarity, tone, and completeness.

Manage & launch

Manage & launch

Keep your Knowledge Base fresh and fully aligned with your business at all times. Update content in real-time and changes reflect instantly across all AI agents. Control permissions for secure editing.

ALL-IN-ONE KNOWLEDGE CENTER

Build once. Deploy everywhere

Your Knowledge Base isn’t just for customer-facing AI Agents, it’s the foundation for every interaction across your organization.

  • Customer support: Provide instant, context-rich answers to FAQs, billing questions, warranty queries, and technical troubleshooting, reducing ticket volume and freeing your agents to focus on complex issues. 
  • Sales: Equip your sales team (and AI Agents) with up-to-date product details, feature comparisons, competitive insights, and case studies, so they can answer confidently and close deals faster. 
  • Internal teams: Give your HR, operations, and cross-functional teams quick access to process documents, compliance guidelines, onboarding materials, and internal policies, reducing pings and repetitive questions. 
Salesmate AI

Explore Salesmate AI platform

Discover our AI platform that power smarter conversations, stronger relationships, and faster growth.

AI Agent Builder

AI Agent Builder

Build and launch AI agents without code.

Learn more
Omnichannel AI

Omnichannel AI

Connect with customers across every channel.

Learn more
Enterprise AI

Enterprise AI

Secure, scalable AI for enterprise businesses.

Learn more
Frequently asked questions

Got questions? Find answers!

What is an AI-Powered Knowledge Base?

An AI-Powered Knowledge Base is a centralized hub where you store your company’s product information, documents, FAQs, and internal guides. Unlike a static help center, it integrates directly with AI Agents, allowing them to deliver accurate, on-brand answers instantly. This ensures customers, employees, and sales teams get consistent information across every channel.

How does Salesmate’s Knowledge Base help AI Agents?

Can I upload documents and webpages to the Knowledge Base?

How does the Knowledge Base improve customer support?

Can Salesmate’s Knowledge Base be used internally?

How do I keep the Knowledge Base up to date?

animation circleAI Agent Logo

Transform service with Salesmate’s AI Agents platform

Try For FreeBook a Demo