Efficient product discovery
Allow clients to explore product catalogs conversationally, quickly finding relevant items.
Simplified technical support
Provide instant, precise answers to technical product queries.
Enhanced lead qualification
Quickly assess and qualify potential leads through interactive dialogues.
Trusted by 8,500+ businesses globally
Conversational product exploration
Help clients effortlessly explore your product catalog, get detailed information, and check availability through fast, intuitive AI-powered conversations.
- Catalog navigation: Enable clients to conversationally browse and discover products efficiently from your comprehensive catalog.
- Detailed product queries: Provide immediate responses to detailed inquiries about product specifications, compatibility, and applications.
- Instant availability checks: Inform clients conversationally about product availability, variants, and delivery timelines.
Lead qualification and quote generation
Engage potential buyers in real-time, understand their requirements, and generate accurate quotes-directly from conversational interactions synced with your CRM.
- Interactive lead assessment: Conversationally qualify potential leads by understanding specific project needs, budgets, and timelines.
- Efficient information capture: Easily gather and verify client details required for generating accurate, timely quotes.
- CRM integration for quotes: Capture lead information directly into your CRM and promptly provide quotes through conversational interactions.
Technical service scheduling
Make appointment booking frictionless with AI that allows clients to schedule, reschedule, or cancel technical service visits, anytime, across channels.
- Convenient appointment booking: Allow clients to effortlessly schedule technical service meetings conversationally, based on technician availability and client preferences.
- Real-time appointment management: Enable simple conversational adjustments or cancellations of existing service appointments.
- Service reminders: Deliver timely conversational reminders to ensure appointments are kept and service efficiency is maximized.
Vendor onboarding and management
Streamline vendor relationships with conversational guidance for onboarding, documentation, compliance, and continuous communication.
- Simplified vendor onboarding: Guide new vendors conversationally through onboarding processes, documentation submissions, and approval stages.
- Instant vendor queries: Quickly respond to vendor questions regarding processes, compliance requirements, and partnership details.
- Proactive relationship management: Engage vendors conversationally to maintain productive, clear, and ongoing communication.
Shipment tracking and logistics
Offer real-time shipment updates, handle logistics questions, and proactively resolve issues-all through a single, conversational interface.
- Real-time shipment status: Provide instant conversational updates on shipment statuses, expected delivery times, and logistics details.
- Logistics queries: Answer detailed client queries regarding shipping methods, tracking information, and handling procedures promptly.
- Issue resolution: Address shipment delays or logistical concerns conversationally, swiftly providing solutions and reassurance.
Continuous customer and vendor engagement
Deliver proactive alerts, updates, and support across platforms and keeping your ecosystem informed, satisfied, and aligned at every step.
- Proactive notifications: Keep clients and vendors informed conversationally about new product launches, updates, and important operational changes.
- Multichannel communication: Maintain effective, consistent conversational interactions across various platforms, including web chat, email, messaging apps, and voice assistants.
- Sentiment and issue management: Identify potential concerns through conversational insights, promptly escalating critical issues to relevant human teams.
Got questions? Find answers!
What is a Manufacturing AI Agent, and how does it help my business?
A Manufacturing AI Agent is a conversational tool that automates client interactions, product discovery, lead qualification, service scheduling, and vendor management. It improves operational efficiency, enhances customer engagement, and reduces manual workload for your teams.
Can the AI Agent handle complex technical product queries?
Yes, Salesmate AI Agents are designed to provide instant and accurate responses to detailed product questions, including specifications, compatibility, applications, and more-ensuring clients get the information they need in real-time.
Can the AI Agent schedule technical service appointments?
Absolutely. The AI Agent can help clients book, manage, or reschedule service appointments based on technician availability-delivering a seamless, self-service experience.
Is the AI capable of handling shipment tracking and logistics inquiries?
Yes. Your clients and vendors can get real-time updates on shipment status, tracking, delivery timelines, and logistics queries-all through intuitive, conversational interactions.
Does the AI Agent support multichannel communication?
Salesmate AI Agents operate across your website, email, WhatsApp, and other messaging platforms-ensuring consistent and accessible support for both clients and vendors.
How secure is my business data with Salesmate AI Agents?
Salesmate is built with enterprise-grade security protocols, ensuring all interactions and integrated systems comply with the highest standards for data privacy and protection.
