After-sales service in 2025: Strategy for customer loyalty
In 2025, after-sales service is a strategic driver of customer loyalty, retention, and long-term revenue. By combining proactive support, personalized engagement, and CRM-powered automation, businesses can turn post-purchase interactions into lasting relationships that boost satisfaction, advocacy, and repeat sales.
11 key benefits of CRM you shouldn’t miss in 2025
Let’s explore the most potent benefits of CRM platforms and how they reshape the way businesses think, act, and grow.
10 Best CRMs with AI in 2025 (Learn their use case)
This blog breaks down 10 CRMs with built-in AI features, what they offer, how they work, and how your team can put them to good use.
What is the difference between sales and marketing? A complete guide
This guide explains the key differences between sales and marketing, emphasizing how each plays a unique yet complementary role in driving business growth. It also highlights the importance of aligning both teams to enhance lead quality, improve conversions, and deliver a seamless customer experience using tools like Salesmate.
Product-led onboarding that converts free users fast
This blog explores how product-led onboarding boosts activation, reduces churn, and scales growth without overwhelming your support team.
The ultimate guide to effective chatbot design
This article distills everything we’ve learned from hundreds of Salesmate deployments into a practical, step-by-step playbook.
Latest AI trends 2025: Key innovations shaping the future
In 2025, AI trends are defined by hyper-personalization, autonomous decision-making, and ubiquitous generative AI, with advancements in multimodal systems, efficient small-scale models, and stricter ethical regulations shaping industries. Businesses are rapidly adopting AI for productivity gains, while innovations like agentic systems, low-code platforms, and sustainable infrastructure drive the next wave of intelligent automation.
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Introducing MCP: A smarter way for AI agents
In this blog, you’ll learn what MCP is, how it works, and how it helps AI agents tap into your business tools for smarter, real-time customer support.
How to build AI agents from scratch in 2025 (Step-by-step guide)
This step-by-step guide explains how to build AI agents, covering key aspects like selecting the right tools, designing architecture, and integrating memory and feedback systems. It highlights the essential components of AI agents, such as Large Language Models (LLMs), planning and action modules, and tool integrations, providing a clear roadmap for creating functional, intelligent agents capable of automating workflows and enhancing business operations.
How does transactional selling drive faster revenue growth?
In this blog, we will define transactional selling, compare it with other sales techniques, and share tips on how to maximize its effectiveness in your sales strategy.
How to master lead enrichment for smarter B2B sales in 2025?
In this guide, you'll learn how to master B2B lead enrichment in 2025. We'll break down strategies, tools, and examples that help you move from scattered lead info to high-converting outreach.
How AI is transforming eCommerce: A new era of possibilities
In this blog, we’ll break down how AI is transforming eCommerce and how you can leverage it; no coding required.
Salesmate webinar recap: Meet the AI Agents who never sleep
In the webinar "Meet the AI Agents Who Never Sleep (But Love Your Customers)," Salesmate showcased how businesses can deploy AI agents that autonomously engage with customers 24/7, qualifying leads and managing tasks like booking meetings and applying discounts. The session highlighted the ease of setting up these smart, no-code agents, offering personalized, on-brand interactions that enhance customer experiences while automating routine processes.
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