Salesmate vs Copper vs Salesmate vs Copper

Salesmate vs Copper

Copper is built for Gmail. Salesmate is built for growth. Salesmate gives you more than a pretty interface inside Gmail. It delivers a complete AI CRM suite - built for sales, marketing, and support - with automation, AI agents, built-in communication, and flexibility your team actually needs.

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Salesmate vs. Copper CRM: A value-based comparison

Copper is built to live in your inbox. Salesmate is built to drive your entire sales engine. See how Salesmate delivers more power, flexibility, and value at every step of your sales journey.

Factorsm-logo-crmCopper_Logo 1
Platform focusBuilt for sales, marketing, and support - all in oneBuilt specifically for Gmail/Google Workspace users
User-FriendlinessClean, modern UI designed for all team sizes - easy to adopt, even for non-tech users.Can feel limiting for larger teams
Contact Management360° contact view: emails, calls, notes, tasks, deals, tickets – all in one placeLimited beyond Gmail
Built-in Calling and TextingNative calling with power dialer, call recording, voicemail drop, call transfer, and advanced call analytics.Not available. Requires and third-party integrations
Communication ToolsTrue all-in-one: calling, SMS, WhatsApp, email, live chat, messenger, Instagram DMs - unified inbox and tracking.Email only (via Gmail) no SMS or chat tools
Lead Source IntegrationsCapture leads directly from web forms, social media channels, chat, and more - no need for third-party integrations.No, requires third party integrations
Live ChatFully integrated live chat with website and in-app support.No, requires third party integrations
Web FormsBuilt-in form builder with lead capture automationBasic forms only often needs third party integrations to extend
Email Sync ReliabilityReliable, seamless email sync with minimal disruptionsGmail sync only limited Outlook support
Ticketing & ServiceFull-featured ticketing system with SLAs, team assignment, and service workflows - great for post-sale support.Not available.
Workflow AutomationPowerful visual automation builder ("Smart Flows") to automate sales, marketing, and service processes across the entire customer journey.Basic workflows and automation only
Automation CapabilitiesAdvanced, cross-functional automation for sales, marketing, and support- fully customizable without needing external tools.Limited to deal and task triggers no marketing or service automation
Lead ScoringYes. Built-inNo. Built-in
Meeting SchedulerBuilt-in scheduling tool with personalized booking links, reminders, and automated follow-ups.Not available
Quote ManagementNative quote creation, sharing, and tracking within the CRM.Not included natively
CustomizationDeep customization: layouts, custom fields, modules, visibility rules, roles, and permissions - adapt CRM to your exact processes.Good customization in sales pipelines and fields, but more limited in overall process customization and cross-team usage.
Customer supportAward-winning support team. 24/5 live chat support with responses typically within a few minutes, plus email and phone support.Support available live chat limited to higher plans
Email Marketing & CampaignsSend personalized, branded email campaigns directlsy from Salesmate and track engagement across multiple touchpoints - all in one place.Basic email templates campaigns require integrations
Sales PipelinesUnlimited sales pipelines included on all plansLimited pipelines advanced features require higher tiers
Custom Fields & ModulesYes. Full support for custom fields, modules, and entities.Custom fields supported limited module flexibility
Shared Team InboxYesNot available
Deal RottingYesNot available
A/B TestingYesNot available
AI Call TranscriptionNative call transcription with AI summaries, trackers, sentiment analysis, and advanced call metrics (talk-to-listen ratio, objection keywords, etc.).Not available.
AI AgentsYesYes
Ease of use (G2 review)9.18.7
Mobile appYes, with full CRM functionalitiesAvailable, focused only on email & tasks

CUSTOMER STORIES

Hear from businesses that switch to Salesmate

I’ve used Copper and other CRMs - Salesmate is by far the most robust, user-friendly, and affordable. It streamlines my entire sales process, from outreach to closing. I genuinely love this platform.” 

Daniel Cragin
Daniel CraginFounder, Boldly Forge

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Why Salesmate CRM?

Here are a few reasons why now might be the time to switch from Copper to Salesmate

Discover why switching from Copper to Salesmate could save you time, money, and frustration while boosting your business productivity.

Get more value for every dollar

Get more value for every dollar

Transparent, all-inclusive pricing with no hidden fees or costly add-ons. Everything you need, in one affordable package - so you can focus on growth, not surprises.

Get more value for every dollar
Truly all-in-one access

Truly all-in-one access

One license, one login - endless possibilities. Sales, marketing, and service teams all work together seamlessly in a single, unified platform without worrying about extra modules or access restrictions.

Truly all-in-one access
Exceptional support, always included

Exceptional support, always included

We don’t believe in paywalled help. With Salesmate, you get fast, friendly, and knowledgeable support (24/5 live chat) at no extra cost - because your success shouldn’t come with a price tag.

Exceptional support, always included
Built to fit your business

Built to fit your business

From layouts and custom fields to visibility rules and permissions, Salesmate gives you deep customization at every tier, so you can mold it exactly to your unique processes.

Built to fit your business
Automate and personalize with Smart Flows

Automate and personalize with Smart Flows

Create intelligent, real-time workflows that adapt to every customer action. Salesmate’s Smart Flows handle nurturing, follow-ups, and more automatically - so your team can stay focused on closing.

Automate and personalize with Smart Flows
Unlimited sales pipelines

Unlimited sales pipelines

Manage multiple products, regions, or processes at once with as many pipelines as your business needs. Total flexibility, zero restrictions, and complete control to grow exactly how you want.

Unlimited sales pipelines

Salesmate is right for you if...

  • You need more than just Gmail integration - you need a true CRM 
  • You want built-in tools (calling, texting, automation) without duct-taped integrations 
  • You’re tired of basic automation and want smart, scalable workflows 
  • You need to track conversations across email, chat, SMS, and calls - not just one channel 
  • You want support that responds in minutes, not days 
  • You care about long-term value, not short-term hacks 
Frequently asked questions

Got questions? Find answers!

1. What makes Salesmate better than Copper CRM?

Salesmate stands out with its affordable pricing, AI-powered automation, and seamless integration with a wide range of third-party tools. Unlike Copper CRM, which is tightly integrated with Google Workspace, Salesmate offers greater flexibility for businesses looking to use multiple platforms, all while maintaining a user-friendly interface and powerful sales tools at a fraction of the cost. 

2. Which CRM has better automation features?

3. Which CRM is easier to use?

4. How do Salesmate and Copper CRM differ in terms of integrations?

5. How do Salesmate and Copper CRM compare in customer support?

6. How easy is it to migrate from Copper CRM to Salesmate?

7. Why should I choose Salesmate over Copper CRM?

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