Zendesk Sell is shutting down. switch to Salesmate today!

Zendesk has announced the retirement of Zendesk Sell, with a complete shutdown on August 31, 2027. This means every Sell customer will need to transition to a new CRM before then. 

Waiting until the last-minute risks downtime, data loss, and unnecessary stress. The smart move is to choose a CRM that not only seamlessly takes over but also gives you more flexibility and power. 

Salesmate is ready to be that home, offering a familiar experience, advanced automation, and hands-on support so you won’t miss a beat when Zendesk Sell winds down. 

With Salesmate, the switch is effortless, you get a modern, all-in-one AI-powered CRM with dedicated migration support. 

Store every lead, contact, and deal in one place with full context - notes, conversations, activities, and history. No more scattered spreadsheets or missed follow-ups. Every rep knows exactly where a relationship stands. 

Salesmate brings all your sales tools under one roof so you can focus on selling instead of switching between apps. Capture leads from multiple channels, manage contacts and deals in a centralized hub, and automate repetitive workflows to keep your pipeline moving.

With clear visibility into every stage, your team can close deals faster, collaborate seamlessly, and scale revenue without the chaos of juggling multiple tools.

Keep customers happy and loyal with powerful support automation built right into Salesmate. Provide instant resolutions with AI-powered agents, streamline tickets to the right teams, and empower customers with self-service options.

Track SLAs, gather feedback with CSAT surveys, and ensure no query goes unanswered. With faster responses and smarter support, you turn customers into long-term advocates.

Turn every sales conversation into actionable insights. Salesmate’s real-time call transcription captures key details, next steps, and customer intent instantly - no more scrambling to jot down notes mid-call.

Reps can revisit conversations anytime, managers can coach with context using searchable transcripts, and teams can identify patterns to improve win rates. By ensuring nothing gets lost, call transcription makes every call more impactful and every rep more effective.

Salesmate isn’t just a CRM, it’s powered by Skara, our next-generation AI Agent platform that helps your team sell smarter, market faster, and support customers effortlessly. 

• AI Agents qualify leads, schedule meetings, and even follow up automatically.
• AI Agents handle customer queries instantly, escalate when needed, and reduce support load. 
• AI analyzes conversations, pipeline data, and customer behavior to give you insights you can act on instantly.