Zendesk Sell is shutting down. switch to Salesmate today!

Zendesk has announced the shutdown of Zendesk Sell which means it’s time to find a reliable alternative before your sales pipeline takes a hit. That’s where Salesmate comes in. We’re not just an alternative; we’re the upgrade your business deserves. 

Migrating from one CRM to another shouldn’t mean disruption or lost momentum. When you move from Zendesk Sell to Salesmate, you get: 

  • Seamless data migration: Import your Zendesk Sell data in just a few clicks, no messy exports or downtime. 
  • Guided onboarding: Our experts help mirror your pipelines, stages, and workflows in Salesmate so your team feels right at home. 
  • All-in-one CRM platform: Manage sales, marketing, and support from one place, with powerful automation to save time and boost productivity. 
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Zendesk Sell is shutting down. switch to Salesmate today!

Trusted by 8,500+ businesses globally

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Why you shouldn’t wait until the last minute

Why you shouldn’t wait until the last minute

Zendesk has announced the retirement of Zendesk Sell, with a complete shutdown on August 31, 2027. This means every Sell customer will need to transition to a new CRM before then. 

Waiting until the last-minute risks downtime, data loss, and unnecessary stress. The smart move is to choose a CRM that not only seamlessly takes over but also gives you more flexibility and power. 

Salesmate is ready to be that home, offering a familiar experience, advanced automation, and hands-on support so you won’t miss a beat when Zendesk Sell winds down. 

With Salesmate, the switch is effortless, you get a modern, all-in-one AI-powered CRM with dedicated migration support. 

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Why Salesmate is the perfect Zendesk Sell alternative

Salesmate is an all-in-one CRM designed to help teams sell smarter, automate repetitive work, and deliver exceptional customer experiences - all without juggling multiple tools.

Seamless migration & onboarding

Seamless migration & onboarding

Switching from Zendesk Sell doesn’t have to be stressful. Here’s how Salesmate makes it quick and easy: 

  • Move your data from Zendesk Sell in just a few clicks. 
  • Our team provides hands-on migration support, so nothing slips through the cracks. 
  • Personalized onboarding ensures your team gets productive from day one. 
Contact & deal management

Contact & deal management

Store every lead, contact, and deal in one place with full context - notes, conversations, activities, and history. No more scattered spreadsheets or missed follow-ups. Every rep knows exactly where a relationship stands. 

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Visual sales pipeline

Visual sales pipeline

Track deals in an intuitive, drag-and-drop pipeline that mirrors your sales process. Spot bottlenecks instantly, forecast revenue with accuracy, and keep your team focused on the right opportunities to close more deals, faster. 

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Unified sales management

Unified sales management

Salesmate brings all your sales tools under one roof so you can focus on selling instead of switching between apps. Capture leads from multiple channels, manage contacts and deals in a centralized hub, and automate repetitive workflows to keep your pipeline moving.

With clear visibility into every stage, your team can close deals faster, collaborate seamlessly, and scale revenue without the chaos of juggling multiple tools.

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Marketing automation

Marketing automation

Turn prospects into customers with intelligent, automated marketing. Salesmate lets you design and run personalized email and SMS campaigns, nurture leads with drip sequences, and trigger follow-ups based on behavior.

Easily segment and score leads to prioritize high-intent prospects while ensuring no opportunity slips away. From first touch to conversion, every interaction is automated, measured, and optimized for growth.

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Support automation

Support automation

Keep customers happy and loyal with powerful support automation built right into Salesmate. Provide instant resolutions with AI-powered agents, streamline tickets to the right teams, and empower customers with self-service options.

Track SLAs, gather feedback with CSAT surveys, and ensure no query goes unanswered. With faster responses and smarter support, you turn customers into long-term advocates.

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Built-in calling

Built-in calling

Engage with prospects and customers without leaving your CRM. With Salesmate’s built-in calling, you can dial directly from your browser or mobile app, use local and toll-free numbers to boost connection rates, and automatically log every call to the right contact and deal.

Call recordings, notes, and outcomes are stored in one place - so your team stays organized, follow-ups never slip through the cracks, and conversations always continue right where they left off.

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Call transcription

Call transcription

Turn every sales conversation into actionable insights. Salesmate’s real-time call transcription captures key details, next steps, and customer intent instantly - no more scrambling to jot down notes mid-call.

Reps can revisit conversations anytime, managers can coach with context using searchable transcripts, and teams can identify patterns to improve win rates. By ensuring nothing gets lost, call transcription makes every call more impactful and every rep more effective.

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Smart flows

Smart flows

Salesmate’s Smart Flows is your command center for automation - designed to simplify complex processes and give your team more time to focus on selling and serving customers. With a no-code interface, you can design workflows in minutes and connect every part of your business without technical headaches. 

Trigger follow-ups, assign tasks, update records, and send notifications automatically across sales, support, and operations. 

Meet Skara, next-generation AI Agent platform

Meet Skara, next-generation AI Agent platform

Salesmate isn’t just a CRM, it’s powered by Skara, our next-generation AI Agent platform that helps your team sell smarter, market faster, and support customers effortlessly. 

  • AI Agents qualify leads, schedule meetings, and even follow up automatically.
  • AI Agents handle customer queries instantly, escalate when needed, and reduce support load. 
  • AI analyzes conversations, pipeline data, and customer behavior to give you insights you can act on instantly. 
Skara AI Agent by Salesmate
World-class support you can count on

World-class support you can count on

Zendesk might be closing the doors on Sell, but we’re here to stay. 

  • 24/5 live support via chat, email, and phone 
  • A knowledge base, video tutorials, and onboarding specialists 
  • Customers love our responsive, human-first approach  

50% discount for Zendesk Sell customers

Think of it as our way of saying: Welcome home to Salesmate - your new all-in-one CRM built to help you sell, market, and support smarter. 

  • 50% off for the first 6 months to every customer migrating from Zendesk Sell to Salesmate 
  • Free migration support 
  • A dedicated onboarding session for your team 
CUSTOMER STORIES

Trusted by thousands of businesses worldwide

From small businesses to enterprises, Salesmate powers teams across the countries. 

“The onboarding process was seamless. Salesmate’s team guided us at every step, and our staff quickly adapted to the platform.”

Simon Gatonya
Simon GatonyaHead of IT, Kickstart

“Automation has replaced manual tasks, It simplifies operations, saves money, and ensures compliance - all in one platform. Salesmate is now a critical part of our business.”

Alex Newman
Alex NewmanCEO, Grape Wealth Management

Powerful features that boost your sales effectiveness and productivity

Web forms

Web forms

Turn website visitors into high-quality leads with customizable web forms. Salesmate allows you to collect essential prospect details and automatically route them into your CRM for seamless follow-ups.
Pipeline management

Pipeline management

Create multiple custom sales pipelines and get a bird’s eye view of your entire sales cycle. Salesmate’s best-in-class Pipeline Management CRM Software helps your sales team identify leads that drive revenue.
Lead scoring

Lead scoring

Ensure your team focuses on the leads most likely to convert. Salesmate’s intelligent lead scoring assigns values based on engagement, demographics, and behavior.
AI agents

AI agents

AI agents give your sales team the ultimate edge - turning conversations into insights, automating tasks, qualify leads, and helping you close more deals in less time.
Deal management

Deal management

Visualize, track, and close deals efficiently with Salesmate’s intuitive deal management system.
Email tracking

Email tracking

Track email engagement in real-time to improve follow-ups and boost conversions.
Text messaging

Text messaging

Get direct attention and deeper engagement from leads and customers via personalized text messages and campaigns with Salesmate.
Meeting scheduler

Meeting scheduler

Simplify appointment scheduling with a built-in meeting scheduler that syncs with your calendar.
Quote management

Quote management

Salesmate’s Quote Management simplifies the process-allowing you to generate, customize, and track professional sales quotes effortlessly using a visual builder.
Document management system

Document management system

It simplifies how you store, share, and monitor sales and service documents - all in one secure and centralized space. No need for external drives or third-party cloud services.
Goal management

Goal management

helps your team stay motivated, aligned, and on course. With advanced tracking and real-time insights, hitting your targets has never been easier.
Reporting and analytics

Reporting and analytics

Turn raw data into actionable insights with customizable reports and analytics. Build detailed reports tailored to your business needs .

A better home for ex-Zendesk Sell teams 

Salesmate is the most seamless, supportive, and future-ready option for Zendesk Sell customers. From smooth migration to built-in sales automation, we’re here to ensure your team doesn’t just switch CRMs, but actually grows stronger. 

Migrate to Salesmate Today
Frequently asked questions

Got questions? Find answers!

What happens when Zendesk Sell shuts down?

Zendesk has announced that Zendesk Sell will retire on August 31, 2027. After this date, customers will lose access to their CRM data and features. That’s why it’s important to migrate your data and workflows to a reliable CRM like Salesmate well before the shutdown to avoid disruptions. 

How easy is it to migrate from Zendesk Sell to Salesmate?

Does Salesmate offer the same features as Zendesk Sell?

Is there a discount for Zendesk Sell customers who switch to Salesmate?

Will my team need training to use Salesmate after migrating?

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