Conversational sales and support platform

Convert website visitors into new leads
Provide personalized support to customers across channels
Use chatbots to automate, scale and improve conversations

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Trusted by 8,500+ businesses globally

LIVE CHAT

Build long lasting relationships with real-time conversations

Faster resolutions with 1:1 conversations

Connect with website visitors and customers in real time. Engage them, guide them or solve their problems to create delightful experiences.

Learn about Live Chat

Faster resolutions with 1:1 conversations

Proactively Engage
Generate Leads
Provide Support

Chat widget that match your brand identity

Customize the appearance of chat widget with your logo, colors, icon, cards and more, so its unique to your brand.

Help you customers wherever they are

Chat with customers on Facebook, Instagram, WhatsApp, Website, mobile apps to deliver the wow experiences everywhere.

Chatbots

Automate conversations, support, and experiences

Build your unique chatbots with simple drag-n-drop builder

Automate customers conversations, processes, feedback, alerts, you name it, it’s possible with Salesmate’s chatbot builder.

Learn about Chatbots

Build your unique chatbots with simple drag-n-drop builder

Powerful building blocks to choose from

Use ready-to-use triggers, conditions, actions, questions, and more to create unique bots for every scenario.

Fill in for your team when no one is around

Let the bot collect emails and phone numbers from customers and respond to their queries even when your team is away.

Route conversations to right team members

Automatically assign chats to the right teams or reps who are expert in it and available to help.

Engage better with outbound messages

Instantly push right message to right audience in the right context.

Grab attention with banners and pop-ups

Make announcements, offer promotions, offer demos, run surveys with precise targeting.

Powerful and granular chatbot reports

Optimizing chatbot performance with insights on its performance and customer interactions.

Conversational Inbox

Maximize team productivity with shared conversations inbox

The modern inbox to drive conversations forward

Don’t just deliver support but drive revenue and loyalty with a powerful inbox designed to enhance your team’s efficiency and customer experiences.

Explore Shared Inboxes

The modern inbox to drive conversations forward

Powered by AI

Leverage AI to get context out of the conversation, create email responses in seconds, and generate notes for your mates.

The seamless context that you never had

Access vital customer info from CRM or other apps without leaving inbox. It’s the hidden secret to driving growth with live chat.

Perfect space for collaboration

Ask for help, share workload or guide new agents. Collaborate better with our team-first interfaces, features and smart automations.

Measure, learn, and improve with insights

Use rich insights like CSAT, response times, common issues, agent performance to take customer experiences to next level.

“From logging calls, emails, scheduling text messages, we do everything in Salesmate. It is one of the most adaptable software we’ve found and really meets the mark!”

Leatrice TateExecutive Administrator, Vexrid Pest Management

other Tools

More ways to reach, engage and delight your customers

It’s not just about live chat, chatbots, and shared inboxes. Salesmate has everything your teams need to effectively communicate with leads, prospects, and customers.