ConnectwisePSA is a system really built for those in IT companies and internal IT departments. Its main functions include service desk, service boards, company sections, billing and invoicing, project management, and sales. In IT? Read below for more detail to get started!
Billing, integration, and streamlining business processes, ConnectwisePSA is a tool for the whole business. It has a great platform for solving ticket/help desk business needs. Looking to get up and running immediately? This interface may not be for you. Users reported that this system is a bit complicated, so you may want to hire a consultant to help you through the transition process. They also have CW University for training your team and yourself. Salesmate is a great alternative to ConnectWise.
ConnectWise focuses on many different parts of the business which can make their product clunky and hard to use. Salesmate is a simple product dedicated to growing your sales velocity. This is why we are a great alternative.
We can see our pipeline, including the sales process stages and the dollar volume at each stage. Since our inception 90 days ago, our pipeline has grown 100%
Vice President - Faciliteq
The ability to customise this software to do exactly what you want is incredible, it can create workflows so repetitive literally the support will set it up to copy and routine / field you want.
CEO - Printing
Very convenient and easy CRM with all the necessary features, quick and professional support
It’s very user-friendly, easy to navigate, and simple to use. Not much training is involved for the new staff to get them off the ground. I like how stages are set and we can move the deals accordingly!
CEO - Alanic International
Improved sales effectiveness. It’s got everything we need, works efficiently and it is affordable. The team picked this over all of the others and they’re using it. Great sales app.
Principal - RKA Ventures, LLC
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