ConnectwisePSA is a system really built for those in IT companies and internal IT departments. Its main functions include service desk, service boards, company sections, billing and invoicing, project management, and sales. In IT? Read below for more detail to get started!
Billing, integration, and streamlining business processes, ConnectwisePSA is a tool for the whole business. It has a great platform for solving ticket/help desk business needs. Looking to get up and running immediately? This interface may not be for you. Users reported that this system is a bit complicated, so you may want to hire a consultant to help you through the transition process. They also have CW University for training your team and yourself. Salesmate is a great alternative to ConnectWise.
ConnectWise focuses on many different parts of the business which can make their product clunky and hard to use. Salesmate is a simple product dedicated to growing your sales velocity. This is why we are a great alternative.
This tool is great for our growing small business. It keeps all communication all in one place which helped me stay organized with all day-to-day operations. The support I received was amazing and I would highly recommend using this CRM software for your business.
Product Sales Specialist - Ecomdash
Fantastic value for a CRM platform with easy staff onboarding and great back-end webhook integration support.
CTO – Airshark
Salesmate is very easy to use and affordable. It’s a one stop shop when it comes to managing my clients.
Fashion Designer - Irregular Exposure
It’s very user-friendly, easy to navigate, and simple to use. Not much training is involved for the new staff to get them off the ground. I like how stages are set and we can move the deals accordingly!
CEO - Alanic International
We can see our pipeline, including the sales process stages and the dollar volume at each stage. Since our inception 90 days ago, our pipeline has grown 100%
Vice President - Faciliteq