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Salesmate is named as a CRM category leader by Gartner’s platforms for 2020

Salesmate is named as a CRM category leader by Gartner’s platforms for 2020

3 Min read

We’re excited to announce that once again, Salesmate is recognized as a market-leading sales CRM and automation platform by multiple Gartner’s top software advisory platforms – SoftwareAdvice and GetApp.

We fundamentally believe that these awards are a true testament to our customer’s trust in Salesmate to grow their business. It also signifies Salesmate’s ability to enable businesses to deliver simple, personal, and productive sales experiences through modern sales automation and AI-powered functions.

“We are delighted to receive these recognitions and are deeply thankful to our customers for their loyalty and raving reviews.”, said Samir Motwani, the CEO of Salesmate.

Here is the summary of the awards and recognitions that Salesmate aced in 2020:

1. Software Advice FrontRunners 2020 for CRM category

Consecutively for the three years in a row, Salesmate has received an award from Software Advice – a Gartner-owned business research company. 

As shown in the following Software Advice FrontRunners grid, Salesmate is leading the SME CRM market for Customer Satisfaction and Usability compared to most incumbent players such as Pipedrive, Freshsales, and Hubspot. Which is further substantiated by the 5-star reviews that our customers have provided across the web and mobile platforms:


2. Salesmate as GetApp Leaders in two categories

Salesmate is also recognized as a leader by GetApp in two of the most important categories for the business software market:

  1. Customer Relationship Management (CRM) – CRM is one of the highly competitive categories in GetApp, with more than 350 apps listed. Salesmate has ranked on the 5th spot in 2020.
  2. Contact Management – Amongst the 160 other platforms, GetApp’s annual ranking has placed Salesmate at the 5th spot in 2020.

GetApp’s category leader rankings highlight top-ranked software products operating from North America based on end-users’ ratings under five different parameters: ease of use, value for money, functionality, customer support, and likelihood to recommend.

Salesmate was able to achieve exceptional scores across the board: 

  1. Ease of Use
    Salesmate is designed to offer a simple and productive experience for all users. It works hard to enable sales teams to eliminate the data entry, automate the processes, and focus on what matters the most – selling and building lasting relationships.
  2. Value for Money
    Salesmate offers an integrated platform to grow your business. It provides features for prospecting, sales management, customer service, and powerful automation at a price and quality that offers you a massive return on your investment (ROI) compared to any other product in the market.
  3. Likelihood to Recommend
    Our customers can boost their sales productivity, engage more customers, and crush their sales quotas using Salesmate. And that’s why they love Salesmate and highly recommend it.
  4. Customer Support
    We believe that quality and personalized support is crucial to the customer’s success. Salesmate is the first platform to offer live chat support with less than 1 min response time. Our customer success team is highly trained and always goes above and beyond to help every business increase sales using Salesmate.
  5. Features
    Salesmate is one of the most comprehensive platforms that offer features such as sales pipeline management, built-in calling and texting, power dialer & voicemail drop, sales sequences, sales automation workflows, activity tracking, email automation, team inbox, personalized campaigns, mobile apps, and hundreds of integrations for SMEs to build a winning sales team and process. No other software is needed.

On that note, we want to thank all our loyal customers and partners for their continued support and trust in Salesmate. We are continually working on making Salesmate the most straightforward, smartest, and most automated sales software for all SMEs on the planet.


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