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Customer support management 18 Min read
What is customer service automation? [A detailed guide]

Every second a customer has to wait increases the likelihood of losing them to a faster...

Sonali Negi

Sonali Negi

Content Creator @ Salesmate

Customer support managementSales 8 Min read
Building a customer service team that is also a sales team

The value of great customer service in generating additional sales cannot be overstated. 62% of B2B...

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Wesley Cherisien

Content Creator @ Salesmate

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